My PC randomly reboots and now sometimes displays "missing memory" error

[mmariegaard]

My PC was bought maybe 3 and a half years ago if I remember correctly and has been sporadically rebooting on random

occasions since the first day. I turned it in for reparation but they sent it back with the comment that they couldn't find any

issues. Since the reboots have always been rare I haven't tried much beyond scanning it using malwarebytes and other

programs, monitoring the CPU temperature and tweaking the fan controls, reformatting windows and nothing has helped.

Lately it has been rebooting more often with the blue screen and DPC_WATCHDOG_VIOLATION error and the internet says I

might need new firmware on my SSD, which isn't a rabbit hole I'm prepared to go down without guidance. I have no idea

where else to turn now.

Specs look like this:

AMD A8 serie A8-6500 / 3.5 GHz Processor - FM2

ASUS A88XM-E - Micro-ATX FM2+

Kingston ValueRAM - 8GB DDR3 1600MHz PC3-12800 CL11

ASUS GTX780-DC2OC-3GD5 Graphics card - 3GB

WD Blue WD5000AAKX - 3.5´´ SATA-600 500GB

Kingston SSDNow V300 - 2.5´´ SATA-600 240GB

LiteOn iHAS124 - SATA Intern DVD±RW (±R DL) / DVD-RAM Sort

Cooler Master N600 - ATX Midnat sort

Cooler Master SickleFlow 120 2000 RPM Green LED - 120mm 19dBA

Cooler Master G600 - 600W 120 mm

TP-LINK TL-WN751ND - Netværksadapter PCI 150Mbps


And it's running windows 8.1

 

[jr9]

That is ridiculous if they couldn't find an issue with a PC that resets randomly. They could have looked at the Event Viewer and seen that the PC was shutting down suddenly if they were supposed to know to fix computers. Windows logs all crashes and unclean shutdowns automatically.

If you go to your C/Windows/Minidump folder you may be able to find some minidump files you can upload for us. They will give us a lot of info about what possibly could be causing the crashes. If you don't see anything in that folder you must enable logging and wait for another crash


1 Go to the Control Panel, choose 'System And Security', and then click 'System', and then click the 'Advanced System Settings' link.

2 In the opened window, click the 'Advanced' tab and then inside the 'Startup And Recovery' frame, click the 'Settings' button.

3 In the opened 'Startup And Recovery' window, there is 'Write Debugging Information' section. You should set the combo-box in this section to 'Small memory dump', and then click 'ok' to confirm the change.

If there are none there It's either a driver problem or a hardware problem. There are many things it could be. Dump files will help us a lot.

Where all the parts in your PC there when you first got it? Have you added anything since?