Question MY PSU POPPED!!!

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Dec 20, 2020
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So I was trying to figure out if my gpu is faulty. I gave it a little push because all off the fans suddenly turned off except the ram rgb. I tried it few more times, turning it on and off, the same thing happens. Then suddenly I heard a small pop from the bottom part of my case and saw smoke from where the psu is located. When I checked it there was some kind of liquid.

Is it possible that the reason of it exploding was me giving it a little push? by the way the system was on. I did it because I was desperate with my gpu not giving any signal. And are the other parts also fried?

It was a Corsair Cx550m.

TIA!!!!
 
Hi! Corsair provided me with a DHL Prepaid Shipping Label. What does this mean? Will I for something else? Thank you!

Here is a part of the email.
To save you the trouble of paying for return shipping to us, we are providing a prepaid DHL shipping label. Please print the label and put it on your returning package. Make sure to also write your name and theRMA number # 2003852893 on the outside of your package. If you are re-using a shipping box, please be sure to cover up any previous shipping labels and barcodes, as this can delay your shipment.
A prepaid label means it has a bar code, and if you print it, then you could go to a DHL shipping facility (or perhaps they have pickup), add it to the package, and they would just "do the rest" without any cost. Try to print "actual size" when you print the label. Print a copy of the instructions as well, and place it inside of the box so they'll know any of the required numbers (you need that on the outside, but it isn't unusual for the outside of a box to be mangled).
 
What I do very highly recommend is getting a PSU which advertises short circuit protection. This means you could plug it into a damaged motherboard with a short, and nothing in the PSU would be harmed. Without that a new PSU going to a shorted component could leave you without the new PSU and without the rest of the computer...you could lose both.

Umm... that describes anything over $25.

And even good PSUs can kill hardware because sometimes things fail. Even protections.
 
Dec 20, 2020
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Why can't you just return it to where you bought it?

What country are you in? When did you buy it? Where did you buy it from?
the "system" sucks here in my country. they need the pop and I lost it but I have a picture of it which i sent to them which they cant accept.

by the way, an update. I finished packing the psu and dropped it to DHL. They said they need some authorization letter from corsair. I already printed out all of the things Corsair provides me via email such as commercial invoice and the prepaid shipping label. I dont know what authorization letter they are talking about.