Question My RAM stick locks at 2400 when they can go to 3000

[Seboto02]

My specs are:

RAM: HyperX Predator DDR4 3000MHz 16GB.

CPU: Intel(R) Core(TM) i7-9700k @ 3.60GHz.

GPU: NVIDIA GeForce RTX 2060.

PSU: Cooler Master MasterWatt Lite 600W (80 PLUS White EU).

Motherboard: ASUS PRIME Z390M-PLUS, S-1151

Thanks for the help

 

[kanewolf]

My specs are:

RAM: HyperX Predator DDR4 3000MHz 16GB.

CPU: Intel(R) Core(TM) i7-9700k @ 3.60GHz.

GPU: NVIDIA GeForce RTX 2060.

PSU: Cooler Master MasterWatt Lite 600W (80 PLUS White EU).

Motherboard: ASUS PRIME Z390M-PLUS, S-1151

Thanks for the help

Have you attempted to enable XMP in the BIOS ?

 

[Seboto02]

Have you attempted to enable XMP in the BIOS ?

Yeah my Pc kinda have downs and is special, so it freaks out when i enable it

 

[kanewolf]

Yeah my Pc kinda have downs and is special, so it freaks out when i enable it

Do you have the latest BIOS ?

 

[Seboto02]

Do you have the latest BIOS ?

yupp have everything updated
checked everything and now i dont know

 

[Seboto02]

still havent figured out the problem, hope someone have the help

 

[zipspyder]

Have you tried upping the ram voltage manually first to what the memory supports at the higher speed? Then try XMP setting again. If its 2 sticks of ram try one at a time and see if one is bad.

 

[Seboto02]

Have you tried upping the ram voltage manually first to what the memory supports at the higher speed? Then try XMP setting again. If its 2 sticks of ram try one at a time and see if one is bad.

alright but does it have anything to say witch slot i use? have them in 2 and 4. again they are a year old so i dont think they are broken

 

[geofelt]

You said you have only one 16gb stick.
Your motherboard manual will tell you which slot is to be populated when using only one stick.
I might add that a 2 x 8gb kit would have allowed you to run in faster dual channel mode.

Possibly the ram is defective.
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

If you can run a full pass with NO errors, your ram should be ok.

Running several more passes will sometimes uncover an issue, but it takes more time.
Probably not worth it unless you really suspect a ram issue.
Your ram will have a lifetime warranty.

-----------------update------------------
I see that you really have 2 sticks.
If they are not from the same kit, that could be your issue.
The motherboard manual will tell you which two slots to be populated.
If, for any reason, XMP does not work, you can always enter the same settings manually.
Or, contact Kingston Hyperx ram support.