[SOLVED] My RX 570 show as microsoft basic display driver

[RazerDestroyer]

I recently bought my rx570 msi gaming x on ebay. install the drivers several times and windows is up to date but the graphics card comes show as Microsoft Basic Display Driver. I need help please

 

[Zer0123]

Are you sure the display is connected to the GPU itself and not the motherboard? If it is actually connected to the motherboard, turn the pc off, plug the display into the GPU and start the PC.

 

[RazerDestroyer]

Are you sure the display is connected to the GPU itself and not the motherboard? If it is actually connected to the motherboard, turn the pc off, plug the display into the GPU and start the PC.

Its connected to GPU

 

[InvalidError]

Checked visible areas of the PCB against online pictures to make reasonably sure the GPU you got is actually what you ordered and not some generic adapter with the HSF and cover plate bolted on?