465GB on an advertised 500GB drive is absolutely normal and to be expected.
Not even a case of anything installed, or being 'formatted'.
They are all like this. 1TB = 931GB
2TB = 1.81TB
500GB = 465GB
250GB = 232GB
120GB = 111GB
Computer vs Human
Base 2 vs Base 10
There was even a lawsuit about this years ago. Hence the tiny print on the side of the box the drive came in, telling you this.
Western Digital has settled a class action lawsuit brought against it for …
arstechnica.com