Question My T7 SSD cannot connect to a USB cable ?

[MrRaven]

Hello,

I am unable to get a USB cablle to connect to my SSD. All cables are loose now and it will not connect to my PC anymore even when I see the blue light on. Is there possibly specific cable I can use or is there a way to remove the drive from the case? I do not see how that is possible, but hopefully. I have so many files that I need to at least be able to get from it.

 

[Ralston18]

I would not expect a USB cable to connect to an SSD.

More information needed:

Update your post to include full system hardware specs and OS information.

SSD Make, model, etc.? Enclosure: make, model?

= = = =

Is the SSD installed in some sort of external USB enclosure? If so, what make & model enclosure?

If possible take a couple of photographs showing the SSD , the connection cables, and the path to the host computer.

Post the images here via imgur (www. imgur.com).

The connectivity that I would expect is :

Host computer [USB port] <---- USB cable ---->[USB Port] USB enclosure [SATA Power and Data] <====>[SATA Power and Data] SSD drive.

Likely that the USB cable is USB on the USB Port end and possibly proprietary on the enclosure.

 

[MrRaven]

It is this one right here. https://www.bestbuy.com/site/samsun...encryption-titan-gray/6408299.p?skuId=6408299

I can post my own pics on imgur if necessary. It is a portable SSD. The cable is also in the pictures in the link.

My specs are:

Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
Installed RAM 8.00 GB (7.78 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

The SSD uses a USB Type C (USB 3.2 Gen2) interface.

 

[DSzymborski]

That's definitely an SSD in an external enclosure.

You *may* be able to get it to work if you open up the enclosure and connect the drive with a proper adapter. But then there's a question of whether that particular enclosure uses any kind of encryption or requires tape over one of the pins to work after shucking.

 

[Palorim12]

That's definitely an SSD in an external enclosure.

You *may* be able to get it to work if you open up the enclosure and connect the drive with a proper adapter. But then there's a question of whether that particular enclosure uses any kind of encryption or requires tape over one of the pins to work after shucking.

@MrRaven do not listen to him, that will void any warranty you have on there.

You are correct in that the T7 is made to be used externally via usb. There might be something wrong with the internal connector if cables are loose in there. HAve you tried contacting Samsung to see if you can get warranty service on it?

 

[DSzymborski]

I was operating under the assumption that the OP would probably be more concerned about the data on the drive than a sub $100 drive itself.

 

[Andrew Fox]

Unfortunately, opening the case won't help with this drive, it's non-removable. I would try leaning the cable on specific angles and see if you can get it to show up. Sometimes you can get lucky and propping things on your cable to hold it in the sweet spot will let you see the drive for long enough to copy off your most important data.

Here is a picture of what's inside the drive:

AnandTech | Gallery - Samsung Portable SSD T7 Enclosure Design and Internals - 9 Photos

www.anandtech.com

 

[DSzymborski]

Unfortunately, opening the case won't help with this drive, it's non-removable. I would try leaning the cable on specific angles and see if you can get it to show up. Sometimes you can get lucky and propping things on your cable to hold it in the sweet spot will let you see the drive for long enough to copy off your most important data.

Here is a picture of what's inside the drive:

AnandTech | Gallery - Samsung Portable SSD T7 Enclosure Design and Internals - 9 Photos

www.anandtech.com

Ah, a real custom job. I hadn't encountered this exact one before.

 

[Andrew Fox]

Yeah, as you can see from the picture the other guys suggestion that you open it in case cables are loose is also not really applicable since it's just a single board with the connector directly attached to it.

@MrRaven do you see the drive at all in device manager or disk management when it's connected? I have a Samsung T5 and sometimes it doesn't come up on a computer when I connect it but when I open disk management it comes up and I can right click on it then click on Drive Letters and assign one to it and it comes up fine afterwards.

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