My USB Keyboard and Mouse do not work for BIOS or Windows.

[kaseycarratala]

My keyboard and mouse are not recognized by BIOS (Says no keyboard found before loading into windows) and once windows load up, it doesn't respond to the keyboard or mouse. I have tried other keyboards, it does not make a difference. I have tried forcing it into repair mode so that it hopefully recognizes the keyboard, doesn't work. Not doing a clean install of the computer. (I just did one like 2 months ago.)

Windows 10
CPU: i7-8700k
GPU: GTX 980
RAM: 16gb GSKILL (Forgot model)
Storage: OS on M.2 500gb, Rest on 2 TB HDD, 1 TB HDD, 1 SSD 256gb

 

[hang-the-9]

Try resetting the BIOS to defaults. Could be your USB ports went bad. Both front and motherboard ports have this issue? There can be more than one USB controller on the motherboard, if one went bad there may be other ports that do work.

 

[kaseycarratala]

Try resetting the BIOS to defaults. Could be your USB ports went bad. Both front and motherboard ports have this issue? There can be more than one USB controller on the motherboard, if one went bad there may be other ports that do work.

All ports do not work. I think its the bios. but how do I reset the bios if none of the ports work to get to the bios?

 

[hang-the-9]

Try resetting the BIOS to defaults. Could be your USB ports went bad. Both front and motherboard ports have this issue? There can be more than one USB controller on the motherboard, if one went bad there may be other ports that do work.

All ports do not work. I think its the bios. but how do I reset the bios if none of the ports work to get to the bios?

There is a reset jumper on the motherboard, or you can unplug it and pull the CMOS battery for a few seconds.