my xp laptop wiil not connect to my r7000 wireless router

[dougwyo]

I cannot get my toshiba
p25 -S520 XP laptop to connect to my net gear R7000 wireless router. Everything else connects (phones,tablet, Win7 computer).

 

[matt1-0-1]

Can it see the wireless router? If not, your laptop's wireless receiver may have conked out. You can buy ones off amazon for pretty cheap.

 

[dougwyo]

Yes it can see the wireless just not connect.

 

[matt1-0-1]

Try turning off the router and laptop, then restarting them both at the same time.

 

[dougwyo]

OK, I now can get to the wireless router (I can access the set up) and I can ping the IP, but can't get internet connection. I rebooted the router, wireless and computer.

 

[matt1-0-1]

Try to see if the internet works at all with a wired ethernet connection. Also, if you have one spare, try a usb wireless adapter.

 

[dougwyo]

Try to see if the internet works at all with a wired ethernet connection. Also, if you have one spare, try a usb wireless adapter.

Works with a wired ethernet connection. I do not have a USB wireless adapter,

 

[matt1-0-1]

Might just be easier to grab a wireless adapter rather than spending ages trying to get it working. Here in the UK, you can get ones off amazon for about £5.

 

[tigsounds]

Wireless adapter may not be getting an IP address from the router automatically, that is to say, XP computer may be set up for a locked static IP address that is out of range for the router.
Start>Settings> Network Connections>right-click on your wireless connection>Properties>General Tab>Internet Protocol>Properties>"Obtain an IP address automatically">"Obtain DNS server address automatically"
Also, make sure "Client for Microsoft networks" is checked (as well as "Internet Protocol (TCP/IP)"

If/when this is setup and you still have problem, run the network setup wizard... only after the above is correct.