Question "name not available" under the mixer

Alex5996

Commendable
Dec 17, 2020
14
0
1,510
I am struggling with this problem from weeks. Already tried to run virus scan with MBAM, Rogue Killer, Mr.Web, Defender, Adwcleaner.
No virus found. Did a registry scan with ccleaner and WiseRegistry but no luck.
That voice never play something, is just there sitting. A temporary fix is just restart "generator endpoint audio" service but as soon as i restart the laptop the "name not available" voice is there again.

What should i check? How can i see who is generating that voice under the mixer?

My system is Windows 10 Pro 20H2 build, ryzen 4800h + RTX2060 + 16gb ram and 1tb of SSD (Intel). It's a laptop. My only audio device is the speakers and microphone built into the laptop from stock. Nothing else.

128643206-2783229521994427-2152465135511883868-o.jpg
 
Last edited:
====== Part I ========

Update your post to include full system hardware specs and OS information.

Include a listing of all audio devices - anything with speakers and/or microphones.

Look in Device Manager for any unrecognized audio devices.

Look in Task Manager > Startup for any audio related software that you are not aware of.

Investigate before deleting but you should be able to disable it from starting.

========== Part II ===========

Are you familiar with Powershell? If so you can get a very concise listing of installed audio devices.

Very easy to do.

Open Powershell and at the PS> prompt enter:

Get-CimInstance -ClassName Win32_SoundDevice -Property *

You can copy and paste in the entire "Get" line without having to retype it.

The results will be a listing of your sound devices and related properties.

Again look for any devices that you do not expect or recognize.

If you are not comfortable with Powershell, find knowledgeable family member or friend who can help you (socially distanced of course) with running the "Get-"

In the meantime, Part I will be a good start just on its own.
 
====== Part I ========

Update your post to include full system hardware specs and OS information.

Include a listing of all audio devices - anything with speakers and/or microphones.

Look in Device Manager for any unrecognized audio devices.

Look in Task Manager > Startup for any audio related software that you are not aware of.

Investigate before deleting but you should be able to disable it from starting.
My os is 20H2 Windows 10 pro, rtx 2060 + ryzen 7 4800h. My only speakers and mic is the ones built into the laptop from stock. Also into the device manager i have no strange devices installed and into the startups programs i have already disabled everything just Defender and Realktek are on.
I am going to try the part 2 with powershell.
 
ConfigManagerUserConfig : False
Name : Realtek High Definition Audio
Status : OK
StatusInfo : 3
Caption : Realtek High Definition Audio
Description : Realtek High Definition Audio
InstallDate :
Availability :
ConfigManagerErrorCode : 0
CreationClassName : Win32_SoundDevice
DeviceID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0274&SUBSYS_1D051100&REV_1000\5&1FCFEA3B&0&0001
ErrorCleared :
ErrorDescription :
LastErrorCode :
PNPDeviceID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0274&SUBSYS_1D051100&REV_1000\5&1FCFEA3B&0&0001
PowerManagementCapabilities :
PowerManagementSupported : False
SystemCreationClassName : Win32_ComputerSystem
SystemName : LUBBINITOP
DMABufferSize :
Manufacturer : Realtek
MPU401Address :
ProductName : Realtek High Definition Audio
PSComputerName :
CimClass : root/cimv2:Win32_SoundDevice
CimInstanceProperties : {Caption, Description, InstallDate, Name...}
CimSystemProperties : Microsoft.Management.Infrastructure.CimSystemProperties






ConfigManagerUserConfig : False
Name : NVIDIA High Definition Audio
Status : OK
StatusInfo : 3
Caption : NVIDIA High Definition Audio
Description : NVIDIA High Definition Audio
InstallDate :
Availability :
ConfigManagerErrorCode : 0
CreationClassName : Win32_SoundDevice
DeviceID : HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_1D051100&REV_1001\5&4915F5C&0&0001
ErrorCleared :
ErrorDescription :
LastErrorCode :
PNPDeviceID : HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_1D051100&REV_1001\5&4915F5C&0&0001
PowerManagementCapabilities :
PowerManagementSupported : False
SystemCreationClassName : Win32_ComputerSystem
SystemName : LUBBINITOP
DMABufferSize :
Manufacturer : NVIDIA
MPU401Address :
ProductName : NVIDIA High Definition Audio
PSComputerName :
CimClass : root/cimv2:Win32_SoundDevice
CimInstanceProperties : {Caption, Description, InstallDate, Name...}
CimSystemProperties : Microsoft.Management.Infrastructure.CimSystemProperties






ConfigManagerUserConfig : False
Name : NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Status : Error
StatusInfo : 2
Caption : NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Description : NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
InstallDate :
Availability :
ConfigManagerErrorCode : 22
CreationClassName : Win32_SoundDevice
DeviceID : ROOT\UNNAMED_DEVICE\0000
ErrorCleared :
ErrorDescription :
LastErrorCode :
PNPDeviceID : ROOT\UNNAMED_DEVICE\0000
PowerManagementCapabilities :
PowerManagementSupported : False
SystemCreationClassName : Win32_ComputerSystem
SystemName : LUBBINITOP
DMABufferSize :
Manufacturer : NVIDIA
MPU401Address :
ProductName : NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
PSComputerName :
CimClass : root/cimv2:Win32_SoundDevice
CimInstanceProperties : {Caption, Description, InstallDate, Name...}
CimSystemProperties : Microsoft.Management.Infrastructure.CimSystemProperties

Here are all my audio devices. But they are all familiar. What should i do?