Question Need help, "event viewer errors + desktop crash"

TechQuestion1

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Jan 13, 2020
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Normally any game i play is stable no crashes or very rare.
I do play one game ( WorldWarZ "wwz") on epic games launcher.
This games crashes MANY MANY times. sometimes it runs normally for 1 hour and then a random crash. sometimes i cant barely play it because i start the game and it crashes. after 4 minutes gameplay another crash and so on......

I have latest nvidia drivers my pc was about 3000+ euro -...
Dont know what the <Mod Edit> is the problem but its very anooying i lose all my progress when game crashes.

i dont look for common help i have tryed the normal <Mod Edit> i need advanced help or a good idea how i can REALLY fix this issue.
Thank you!
 
Last edited by a moderator:
Hey there,

Firstly, no need for the cuss words. They don't help explain your issue any better. We know you a frustrated, but keep it clean :)

So, start by listing your full PC specs. Then we can help figure out whats happening.

I'd first ask though, what are the crashes lie? BSOD, memory dumps, just random PC restarting?
 

TechQuestion1

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Jan 13, 2020
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pc specs

OS : Windows 10 64Bit V 1709
CPU : INTEL Core i7 8086k 4GHz
GPU : NVIDIA GeForce GTX 1080 Ti OC
Ram/Memory: : Kingston 32 GB DDR4 4000MHz
Display/Monitor : ASUS PB287Q 3840x2160 70Hz
Storage/Harddrive : SAMSUNG SSD 970 Pro NVMe M.2 1TB
MotherBoard : MSI Z370 A Pro E7B48IMS.280
Power Supply : Corsair CX 600
Cooler : BeQuiet Dark Rock Pro 4 250 w tdp

note it might be the power supply and i already ordered a stronger one, its pretty strange still i can play likely any game without problems but when playing toms clancys wildlands.. the game sometimes freeze and crashes almost instantly after, sometimes directly crashes and the worse my screen turns black the pc reboots just in the middle of the gameplay.

other game making problems in worldwarz i can play like 20 minutes no problem mostly but then "it abbears randomly" the game crash to dekstop or in most cases it freeze or the screen turns black and i have to use ALT F4 to exit the game... sometimes not even alt4 works and i need to manualy reboot

i have had problems like this in the past aswell as bluescreens but i fixed it i have reinstalled windows many times i try to use all correct options in the operating system i enable additional things like direct play and legacy components this fixed bluescreens.


Anyways cant figure out whats wrong here if it is not the power supply i have no clue.
 

TechQuestion1

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Jan 13, 2020
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In event viewer i found thons of errors and warnings and critical problems.

This is a warnings and errors appearing many times: Kernel-EventTracing

There is multiple errors causes by: ESENT

I also got thons of errors caused by: DistributedCOM

And i have a single critical causing problem appearing many times: Kernel Power

Kernel Power tells me exactly what happened so many times:
The system was restarted without being shut down properly. This error can occur if the system has stopped responding, has crashed, or the power supply has been unexpectedly cut.

Like i said, i ordered a new PSU but im woondering if this is really the reason since other games work fine. it happens also only during gaming i can stream or normally use my pc for anything. but i guess normal useage doesnt require much voltage.

Here is a screenshot of my event viewer:
https://postimg.cc/jDLGqKQ9

Thanks for your help.