[SOLVED] Need help getting into my PSN account

[Super.]

Alright, so its kinda complicated but I no longer have access to the phone number that receives the two-step verification codes, so when I go to log in it says enter code sent to the phone, which I cannot do. Another problem is I do not have access to a PS4 anymore since I sold mine and my other one is states away from me, so I can't just hop on it and turn it off since I will not be anywhere near it for months probably. Another thing to note is I can't get in contact with the support, because I don't know where their live chat went, or what their email is, I tried calling the number, but they will not be open until tomorrow. I know this isn't really the place to post this question, but I don't know where else to put it. Something I was considering was trying to hack into my account and then just change the phone number from the old one to the new one, but I have no idea how I would do that. If anyone knows something I can do that will allow me to sign in then it will be greatly appreciated.

 

[rgd1101]

https://support.playstation.com/s/a...ntroller.ArticleView.getArticleHeaderDetail=1

under
"I Don't Have My Mobile Phone Anymore"

 

[Super.]

https://support.playstation.com/s/a...ntroller.ArticleView.getArticleHeaderDetail=1

under
"I Don't Have My Mobile Phone Anymore"

Yeah, that requires you to either have a PS4 which I will not have access to for a while or use back up codes. The problem is the link I was sent years ago for the backup codes doesn't even work anymore so I can't do that. I will call their number tomorrow and see if they can do something but as of right now the only way I can see getting into the account is by hacking it, which also isn't possible right now since I don't know-how.

 

[DSzymborski]

Yeah, that requires you to either have a PS4 which I will not have access to for a while or use back up codes. The problem is the link I was sent years ago for the backup codes doesn't even work anymore so I can't do that. I will call their number tomorrow and see if they can do something but as of right now the only way I can see getting into the account is by hacking it, which also isn't possible right now since I don't know-how.

There's not really much we can do to help you here. The issue is essentially one that has to be fixed between you and Sony.

 

[rgd1101]

scroll to the wait bottom on that link. said to contact them(sony)