[SOLVED] Need help, serious BSOD problems, I even RMAd almost everything!

[Joshua_81]

Hi, my PC is about 2 years old, I built it myself. Lately I've been having BSOD "WHEA_UNCORRECTABLE _ERROR." I've done the following to try and fix:

• RMA: CPU, RAM, SSD, GPU. (Multiple RMAs on RAM, GPU!)
• In-place reinstall windows 10
• DDU GPU drivers
• Virus scan (Bitdefender)
• Re-seat RAM, GPU, CPU
• check temperatures

All I know is it's possibly hardware related, and it always fails to make a dump file for some reason... Yesterday it crashed and managed to make this report in Reliability Monitor:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 101e
Parameter 2: ffffda8d28d879a0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19043
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19043.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x144_INVALID_TRANSFER_EVENT_PTR_ED_1_USBXHCI!TelemetryData_CreateReport_VEN_1022_DEV_43D5_REV_01
Server information: a6166702-ce47-43d9-94f4-b5aaed1dd84e

It always makes a rapidly repeating sound of what was playing on the speakers when it crashes. It seems to crash while gaming, regardless if of the title, anything from Roblox, to Valheim , to VR can trigger it.
I disabled auto-reboot to get a look at the BSOD I've linked a picture of my screen when it crashed.

P.S My RAM LEDS have been flickering about 2 weeks before this started, I got a (Second) RMA for the RAM (first one was because failed Memtest86)... but they still flicker? idk if this is related but it is another issue I've been having...

Specs for reference:

• CPU: Ryzen 3700x
• GPU: Radeon 5700XT AsRock Challenger D OC
• RAM: G.Skill Trident Z NEO 32GB F4-3600C16D-32GTZNC
• MoBo: ASUS ROG Strix B450-I Gaming
• Boot SSD: Sabrent Rocket NVME 1TB
• Storage: Seagate Barracuda 2TB SATA SSD (Excess games), and, Seagate 2TB HDD (Photos)
• PSU: Corsair RM650x
• Chassis: NZXT H210i

ANY and all help is apricated deeply, this has been ongoing for a while.

 

[Colif]

whea can be any hardware, not specific really.

CPU, RAM, SSD, GPU

which ssd? all of them or just some?

lack of dumps could mean its the C drive as that is where the page file is and where dump files are created

VEN_1022_DEV_43D5_REV_01

AMD USB3.1 eXtensible Host Controller

now question is, is that motherboard or GPU

can you run this, it might show a clue even though dumps aren't made. It will create a zip file, if you can upload that to a file sharing website and show links I can see if it helps. = https://www.sysnative.com/forums/pages/bsodcollectionapp/

Do you have the latest BIOS on motherboard? it can help with WHEA errors.

Do you have a WIFI card?

The AMD USB 3.10 eXtensible Host Controller keeps failing. Sometimes it just fails without BSOD, and sometimes it fails with BSOD and a very quick automatic reboot. Usually the BSOD goes by so fast I cannot read the error code at the bottom.

I have noticed that I can cause the error to occur more frequently when I install and use a PCI-e WiFi card. If the WiFi card is disabled, the crash of the AMD USB 3.10 eXtensible Host Controller happens less frequently (maybe once a month). If I enable the WiFi card and use it to connect to the network, then the AMD USB 3.10 eXtensible Host Controller fails very frequently.

https://community.amd.com/t5/drivers-software/usb-3-00-and-usb-3-10-driver/td-p/345433

 

[Joshua_81]

whea can be any hardware, not specific really.


which ssd? all of them or just some?

lack of dumps could mean its the C drive as that is where the page file is and where dump files are created


AMD USB3.1 eXtensible Host Controller

now question is, is that motherboard or GPU

can you run this, it might show a clue even though dumps aren't made. It will create a zip file, if you can upload that to a file sharing website and show links I can see if it helps. = https://www.sysnative.com/forums/pages/bsodcollectionapp/

Do you have the latest BIOS on motherboard? it can help with WHEA errors.

Do you have a WIFI card?



https://community.amd.com/t5/drivers-software/usb-3-00-and-usb-3-10-driver/td-p/345433

I reduced the memory speed from 3600Mhz to 3200... it has stabilized. I think the Mobo might be to blame? Also the SSD I RMAd is the boot drive. I already ran chkdisk/DISM. I RMAd the RAM twice so I REALLY hope G.Skill has better quality than that... Anyway, ill get back to u on that link u sent me. I do not have a WIFI card, I use On-Board WIFI.

 

[--SID--]

my PC is about 2 years old

What BIOSversion is the motherboard running and did you ever update it in 2 years?

 

[Joshua_81]

I reduced the memory speed from 3600Mhz to 3200... it has stabilized. I think the Mobo might be to blame? Also the SSD I RMAd is the boot drive. I already ran chkdisk/DISM. I RMAd the RAM twice so I REALLY hope G.Skill has better quality than that... Anywas ill get back to u on that link u sent me.
[/QU

What BIOSversion is the motherboard running and did you ever update it in 2 years?

Yes I did update it to fix problems. I updated maybe 2-4 times... The ram LEDs started to flicker one day, and when i had the RAM RMAd the second time it didn't fix the flickering and now these BSODS are happening.

 

[Joshua_81]

I'm gonna run Memtest86 again to see if I get errors. Last time I ran it I realized DOCP was off (I recently did a BIOS update which disabled it). ill see the results at 3600 MHz As for the flickering LEDS, I think it might be the motherboard having defective DIMM slots? This is a wild guess so any further assistance in narrowing the problem is greatly appreciated.

 

[Colif]

so is that bios version 4402?
https://rog.asus.com/au/motherboards/rog-strix/rog-strix-b450-i-gaming-model/helpdesk_bios

motherboards impossible to test really. but as you replaced almost everything else, its always possible, Generally you test everything else and if it is all fine, then it has to be what you can't test.

only things not replaced/tested are PSU and MB?

only 3 ways to test PSU
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/
or multimeter,
or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

multimeter is best as it allows you to test under load.

 

[Joshua_81]

so is that bios version 4402?
https://rog.asus.com/au/motherboards/rog-strix/rog-strix-b450-i-gaming-model/helpdesk_bios

motherboards impossible to test really. but as you replaced almost everything else, its always possible, Generally you test everything else and if it is all fine, then it has to be what you can't test.

only things not replaced/tested are PSU and MB?

only 3 ways to test PSU
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/
or multimeter,
or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

multimeter is best as it allows you to test under load.

Yes it's version 4402, I will look into testing the PSU. It would surprise me if it was the PSU because it stopped crashing just by lowering RAM speed, no voltage change. Plus it can handle FurMark and Intel Burn Test just fine. I'm running Memtest86 and I'll report back on the results...

P.S could a defective MoBo make Memtest86 have errors? And how do I go about doing a multimeter test? Many thanks I'm advance.

 

[Colif]

bad mb can affect everything on it.

really, best way to proceed would be to get a shop to look at PC. They might have a motherboard they can put all your stuff on to test if it is current board. Or very least, known working parts to swap into your board and see if they have errors. They should be able to test PSU.

I would have done that before any rma but thats just me. I prefer to know problem before replacing but sometimes that is hard to do.

 

[Joshua_81]

bad mb can affect everything on it.

really, best way to proceed would be to get a shop to look at PC. They might have a motherboard they can put all your stuff on to test if it is current board. Or very least, known working parts to swap into your board and see if they have errors. They should be able to test PSU.

I would have done that before any RMA but thats just me. I prefer to know problem before replacing but sometimes that is hard to do.

Thank you for the reply.
I decided to run HCI Memtest because I heard it may catch errors faster than Memtest86.
As far as taking it into the shop goes, I will check if there's a good repair person in my area and try to get it in.

Thanks again for the assistance!