Hi. First of all i would like to apologize for any misspelling or english mistakes. Not my native language, but i will try to be as clear as possible.
This is my setup. It is all new, with exception of GPU and PSU wich i've migrated from my older PC.
CPU: i7 9700k
MB: MSI B360M Bazooka
RAM: 32 GB Crucial Ballistix DDR4 2400 mhz
GPU: NVidia GTX 980
SSD 1 (Windows Install): Samsung 860 EVO 500gb
SSD 2: Kingston SSD Now 120gb
HD: Seagate 2TB
PSU: Akasa Venon 750w
Water cooler: Corsair H45
Windows 10 Home with latest updates.
All drivers updated (GPU, audio, lan, chipset)
So... I have this annoying BSOD wich occours at random times, regardless of cpu use (sometimes it BSOD when pc is idle). Most of the times, the pc just totally freezes with no BSOD at all. I have to force a restart via power down. When the BSOD shows up, 95% of the times, it doesnt generate a dump file, it just stays froze at 0% until i power down the PC. The few times it had generated a dump, it pointed to hal.dll as the driver causing the error. So, after many stressful days of searching and testing, this is what i know so far:
The frequency of the BSOD seems to be directly linked to some softwares. When i install MSI motherboard utilities, Adobe Creative Suite and update my GPU Drivers (MSI utilities is by far the most triggering software for bsod, generating even other ones like WHEA Uncorrectable Error). Adobe CC, is also a major trigger, especially with photoshop and illustrator, but after installing the CC suite, the bsod appears even when no adobe app is running.
I've also noticed the PC does not seems to bsod until i install one of those 3 softwares. But i've not tested without those 3 for enough time to be sure.
My initial guess was a faulty RAM, so i ran memtest86 and windows memory diagnose tool multiple times. No errors.
Then i ran AIDA64 stress test for an hour and half. All Ok.
Next step: Intel Processor Diagnose Tool: Again...all ok (multiple times tested)
Stress test with Furmark: All ok.
Complete test overnight with HotCPU Tester (Paid edition): All ok.
I've reinstalled windows dozens of times already, isolating each one of ssds and hd. Still BSOD.
I've tested with just 1 stick of RAM (switching between the 4 sticks and slots). Still BSOD
I've tested without the gpu, with integrated graphic. Still BSOD and almost instant... Like, freezing after some minutes in the desktop.
Temperatures are all ok.
Updated drivers using iobit driver booster: Still BSOD.
Safe Mode: No BSOD by now, but still testing it.
There are some softwares that trigger BSOD. Most of them are adobe software (photoshop, illustrator, after effects, premiere...) and some games (especially 7 days to die, and sometimes, tabletop simulator). 7 Days to die is the most easy to reproduce bsod as it triggers after a few minutes most of the time. But there are a few times when the blue screen occours with no apparent reason, like when pc is idle at desktop.
I've ran out of ideas of what to do next to locate the root of this problem. I dont even know if it is a hardware or a software problem, and i'm going crazy trying to find out. Could somebody help me, please?
This is my setup. It is all new, with exception of GPU and PSU wich i've migrated from my older PC.
CPU: i7 9700k
MB: MSI B360M Bazooka
RAM: 32 GB Crucial Ballistix DDR4 2400 mhz
GPU: NVidia GTX 980
SSD 1 (Windows Install): Samsung 860 EVO 500gb
SSD 2: Kingston SSD Now 120gb
HD: Seagate 2TB
PSU: Akasa Venon 750w
Water cooler: Corsair H45
Windows 10 Home with latest updates.
All drivers updated (GPU, audio, lan, chipset)
So... I have this annoying BSOD wich occours at random times, regardless of cpu use (sometimes it BSOD when pc is idle). Most of the times, the pc just totally freezes with no BSOD at all. I have to force a restart via power down. When the BSOD shows up, 95% of the times, it doesnt generate a dump file, it just stays froze at 0% until i power down the PC. The few times it had generated a dump, it pointed to hal.dll as the driver causing the error. So, after many stressful days of searching and testing, this is what i know so far:
The frequency of the BSOD seems to be directly linked to some softwares. When i install MSI motherboard utilities, Adobe Creative Suite and update my GPU Drivers (MSI utilities is by far the most triggering software for bsod, generating even other ones like WHEA Uncorrectable Error). Adobe CC, is also a major trigger, especially with photoshop and illustrator, but after installing the CC suite, the bsod appears even when no adobe app is running.
I've also noticed the PC does not seems to bsod until i install one of those 3 softwares. But i've not tested without those 3 for enough time to be sure.
My initial guess was a faulty RAM, so i ran memtest86 and windows memory diagnose tool multiple times. No errors.
Then i ran AIDA64 stress test for an hour and half. All Ok.
Next step: Intel Processor Diagnose Tool: Again...all ok (multiple times tested)
Stress test with Furmark: All ok.
Complete test overnight with HotCPU Tester (Paid edition): All ok.
I've reinstalled windows dozens of times already, isolating each one of ssds and hd. Still BSOD.
I've tested with just 1 stick of RAM (switching between the 4 sticks and slots). Still BSOD
I've tested without the gpu, with integrated graphic. Still BSOD and almost instant... Like, freezing after some minutes in the desktop.
Temperatures are all ok.
Updated drivers using iobit driver booster: Still BSOD.
Safe Mode: No BSOD by now, but still testing it.
There are some softwares that trigger BSOD. Most of them are adobe software (photoshop, illustrator, after effects, premiere...) and some games (especially 7 days to die, and sometimes, tabletop simulator). 7 Days to die is the most easy to reproduce bsod as it triggers after a few minutes most of the time. But there are a few times when the blue screen occours with no apparent reason, like when pc is idle at desktop.
I've ran out of ideas of what to do next to locate the root of this problem. I dont even know if it is a hardware or a software problem, and i'm going crazy trying to find out. Could somebody help me, please?