Question Need help troubleshooting buffering issue

RKD2313

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Aug 13, 2021
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Please delete if not allowed

I have Amazon Fire TV Stick that I "Jail broke" to get access to more shows and sports. I have a YouTube TV subscription and everything works perfect on the Firestick. I have Gigablast (Cox) plan. I use Nord VPN to connect to the closest city to me (Dallas), but I do this ONLY when Im using the Silk Browser within Firestick itself. Ive tried some of the most common/popular sports stream sites and not had issues before, but then I was using wired ethernet and using a laptop that I HDMI to my TV.

Is the buffering happening:

  1. Because I'm using wireless connection?
  2. Because Im using wireless connection + going through VPN + using a stream?
How would I go about troubleshooting and ruling out one thing or the other?

Currently it buffers, plays for 20 sec to a min...buffers....plays for 15 secs..buffers......Does this until it eventually just freezes while showing its trying to buffer. Sometimes after a buffer it will even go backwards into the programming 30sec to 4-5 min previously.
 
You are correct lots of variables here.

The 2 most common suspects are the wifi and the tv/firestick.

The largest issue is a tv does not have the ability to do all the common trouble shooting and if it works on a PC it still does not tell you why it does not work on the tv.

Does the tv have a ethernet port. The quickest first test is to string a ethernet cable across the floor. You will then at least know if it is the wifi or something else.
 

RKD2313

Prominent
Aug 13, 2021
83
2
535
You are correct lots of variables here.

The 2 most common suspects are the wifi and the tv/firestick.

The largest issue is a tv does not have the ability to do all the common trouble shooting and if it works on a PC it still does not tell you why it does not work on the tv.

Does the tv have a ethernet port. The quickest first test is to string a ethernet cable across the floor. You will then at least know if it is the wifi or something else.
I think I found the issue. I didnt know that stuff stays running in the background. Apps Ive never used, but have downloaded. So basically I had to download an app that shows me the background processes. I individually force stopped all of them + deleted the cache. With the very limited RAM in these Firesticks, having like 9 background apps running was causing the issue for me.