Question Need help with my gpu and my power supply pins that connect to my gpu

Feb 12, 2024
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So I got a a new power supply and I got a redeon 5500 4g gpu and when I connected it to the new power supply it turns on then turns off but I connected back to my old power supply and it worked so I think it’s because the gpu cable is a 8 pin and my old one was 4 pin so what can I do
 

Eximo

Titan
Ambassador
It is possible your 'new' PSU is many years old and sat on a shelf and it never worked. You say the GPU works with an older power supply, but you mention 4-pin power, which would not apply to any recent GPU (like over a decade). You did not respond to my comment regarding that so it is not clear what your old setup was like and under what circumstances the GPU works.

With what I know so far, either you have purchased a bad PSU, or you are connecting an EPS 12V 8pin or 4+4 pin connector to the 8-pin PCIe GPU connector which should be a 6+2 pin cable coming off the Cooler Master unit. EPS connectors are the ones that plug in near the CPU. But I also don't know what CPU or motherboard you have.

Does the system work with the new PSU but without the GPU installed?
 
Feb 12, 2024
6
0
10
It is possible your 'new' PSU is many years old and sat on a shelf and it never worked. You say the GPU works with an older power supply, but you mention 4-pin power, which would not apply to any recent GPU (like over a decade). You did not respond to my comment regarding that so it is not clear what your old setup was like and under what circumstances the GPU works.

With what I know so far, either you have purchased a bad PSU, or you are connecting an EPS 12V 8pin or 4+4 pin connector to the 8-pin PCIe GPU connector which should be a 6+2 pin cable coming off the Cooler Master unit. EPS connectors are the ones that plug in near the CPU. But I also don't know what CPU or motherboard you have.

Does the system work with the new PSU but without the GPU installed?
Yes but he pc turns on and every but my gpu does not work