nicococo :
MariosN :
Download from Samsung site the MagicTune software. Then go to Options- MagicKey and put the "tick" inside the little box so you can Use the MagiKey. That fixed my problem cause as NickLagis said its a problem with the side buttons panel of the monitor and this solution does not requires to open the monitor and take off the ribbon.
Hi mario i have done what you say, but the problem persist.... What is exactly magickey and how do you use it? THANKS!
For other people that opened their monitor is it hard to do it?
My T220 monitor had the same problem. It is definitely a hardware problem with the side panel buttons when they are plugged in.
To open your monitor do the following:
1- Pull the base out of the monitor. It will slide straight out toward the bottom.
2- Remove the two screws that was under the steel plate of the stand.
3- Using a dull kitchen knife pry the back cover off the screen.
4- Just below the side panel buttons you will see a small ribbon cable. The ribbon cable can be unplugged at the small circuit board that is under the white plastic. The ribbon cable won't unplug at the button end.
5- There is two plastic catches and a screw that hold the white piece down.
6- Pry the white plastic while releasing the catches and you will see the ribbon cable plugged in the board.
7- Pry each side of the connector to work it loose and your done.