I recently purchased a Netgear Cm1000 and a R7000p. I had spectrum come out to test the connection and they couldn't get it to work. The modem was working, because the spectrum tech connected a spectrum router to and and the wifi worked just fine. It was just my own router that had issues. I would either get a "no internet" message on my phone, and be able to load web pages, or it would say connected, but I couldn't load anything.
Spectrum tried to change things on their end and it would only ever result in those two occurrences. The tech tried resetting the modem a few times and that didn't help.
Pls help. I'm down 100mb/s from what I'm paying for.
Spectrum tried to change things on their end and it would only ever result in those two occurrences. The tech tried resetting the modem a few times and that didn't help.
Pls help. I'm down 100mb/s from what I'm paying for.