Question Network Question

[NigelJ]

I have an issue with my home network. I use a Draytek 2820 hardware firewall. I connect my two desktop PCs, and my NAS to it (using Ethernet). As it doesn’t have wi-fi I also connect an Apple Airport Time Capsule (in bridge mode) to it to connect wireless devices (I don’t really need this anymore, other than for wi-fi, as I no longer have a Macbook). For internet access I use the router provided by my broadband provider (EE) which is a Smart Hub SH31B. Recently the internet keeps dropping out, and I’m wondering if the Draytek is on its way out (it’s several years old). I’m wondering if I use the EE Smart Hub for everything how secure I will be? I know EE can access it remotely, but how much will they be able to see? I imagine they will be able to see which devices are connected to it, but will they be able to see anything on those devices (data files, pictures, music etc). Just to be clear, I don’t have anything on my devices that I shouldn’t have.

 

[Ralston18]

This Router/Gateway?

https://deviceguides.ee.co.uk/ee/smart-hub-pro-windows-11/

[Verify that I found the applicable guide.]

The router's default IP address appears to be 192.168.1.254 and can thus be used to gain access to the router's admin screens. However you must have the admin login name and password to do so. Or reset the router to the default values per the router's guide.

Connect your network devices directly to the router thus bypassing the Draytek 2820.

Disconnect all devices from the Draytek add each wired device to the router one-by-one ensuring that each PC and the NAS is on the network before adding the next device to the network. Then move on to wireless devices.

The first objective being to restore network stability and internet connectivity.

= = = =

Unless you specifically grant the necessary access rights EE will not be able to "see" what is on your network devices.

All EE should be able to see is the router itself via its' mac and assigned public IP address which should not be revealed.

You can go to What is my IP (and there are other similar links) to learn what public iP address your router is currently using.

As for the router and connected network devices they will all be using IP addresses from one of the three private IP address ranges set aside for small networks. Either DHCP or Static as you configure or assign.

FYI:

https://www.lifewire.com/what-is-a-public-ip-address-2625974

https://www.lifewire.com/what-is-a-private-ip-address-2625970

Understanding IP addressing is part of being able to understand and address your security concerns.