[SOLVED] New AMD build - Kernel 41 error - Unexpected Shutdowns

Dec 14, 2020
3
0
10
Hi everyone,
just a few days ago i builded a new rig (First try with AMD), but im having unexpected shutdowns while gaming (no more than 1/2hs after in game). when i go to event viewer i can see the error "Kernel 41" I tried updating all drivers, checked if I have the correct version of everything but keeps shuting down unexpectedly during game s. also changed in powersaving options all to performance and disabled all hybernating as a first try to solve...

Additional problems I experienced during this 3 days experience so far:
  • Was unable to install windows (stuck on logo) - SOLVED, ended up updating bios to the latest version.
  • processor was working very hot (Idle 70°C) so underclocked it for a more stable temp (Idle 55°C)

All parts are brand new except for the graphics card and hdd drives.
System info:
  • Ryzen 5 5600x (stock cooler) - Underclocked to 4.5 / 1.2v (still running a little hot while gaming 70/80°C - im waiting till the AIO arrives)
  • Mother Gigabyte B550M Aorus Pro (1.0)
  • 32GB Ram (8x4) Corsair Vengeance 3200mhz (XMP enabled and running at 3200)
  • Graphics Card ASUS TUF 1660S
  • PSU Gigabyte 750w 80 Plus Gold
  • WD 750N 250gb (boot) (also new)
  • 2x WD blue HDD, 1TB and 2TB mass storage.
Right now Im almost out of options how to solve this, I will try to disable XMP and check, but this is new and dont know how to fix it or troubleshoot it...
 
Dec 14, 2020
3
0
10
UPDATE : ERROR LOG

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/14/2020 1:15:41 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Candlefish
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-12-14T04:15:41.7765930Z" />
<EventRecordID>1743</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Candlefish</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>