Question New Build - 1 of 6 SSD's seen by the BIOS that is all - What is going on?

[sixty4]

I have been replacing parts in my build every few years. I just picked up a ASUS PRIME Z790-V AX motherboard. I updated the BIOS the latest availabel version 1802 dated 10/11/2024. I have several SSS'd older and new ones including WD Blue SA510, Crucial BX500, and older SSD"s being two Samsung 870 QVO-1tb, and 3 older SSD's by Sandisk, Fijitsu and a Toshiba THNSNH256GBST (see photos.)

My machine posts to BIOS, the Asus BIOS will ONLY show the THNSNH256GBST SSD which was the SSD I was last using and has Windows 11 installed. I am using a new cable that came with the new motherboard and the same power cable each time however NONE of the other SSD's will show except the THNSNH256GBST SSD? I suspect this SSD is having issues as it failed a week ago, I reinstalled Windows 11 again and it failed a week later (this was from a different Motherboard, DDR4 memory.) The WIndows 11 install does not see the drive, nor does a windows 10 install which I tried.

I have hooked up some of the SSD's to my Windows 11 laptop via a drive adapter and it can see at lest the drives I tried including the new drives and the Samsung drives.

I called ASUS, the tech simply advised that I Enable CSM (Compatibility Support Module) which I had tried enable and disabled. The tech tells me "that should work." He puts me on hold to "check his other resources" then the phone hangs up.

Does anyone have any ideas, I have tried everthing I know and can find out there? My goal is to probably use the WD Blue SA510 drive for the OS and the two Samsung TB
s for extra storage.

Here are some pics:
SSD Pile:

https://imgur.com/wfidnUo

View: https://imgur.com/wfidnUo

Toshiba shows only in BIOS:

https://imgur.com/0nkuQqM

View: https://imgur.com/0nkuQqM

CSM Settings:

https://imgur.com/c27RSUq

View: https://imgur.com/c27RSUq



Other hardware includes:
Powersupply: EVGA 850 G3
GSkill Ripgaws S5 DDR5 16GBx2 (One installed)

Thanks in advance!

 

[USAFRet]

Yes, this is the bootable Win 11 USB drive hooked into the front of my case. I have tried both SATA Ports 1 & 2 from this image and from the manual here. I have tried the brand new WD SSD and 1TB Samsung SSD in the last hour but all of them at some point.

https://imgur.com/9Y9HNaN

View: https://imgur.com/9Y9HNaN

Given ALL of the above, this may be a faulty motherboard.

This is new, still under warranty?

 

[boju]

I am using a new cable that came with the new motherboard and the same power cable each time

Just making sure there are no other sata power cables in use, can't mix psu cables from different units so hopefully you haven't done this and have only used cables your G3 came with.

 

[sixty4]

Given ALL of the above, this may be a faulty motherboard.

This is new, still under warranty?

Yes, it is new from this week.

 

[sixty4]

Just making sure there are no other sata power cables in use, can't mix psu cables from different units so hopefully you haven't done this and have only used cables your G3 came with.

I didn't know this but it came with two cables, I have tried using one of them and an old one.

 

[SkyNetRising]

I didn't know this but it came with two cables, I have tried using one of them and an old one.

Modular cables between different PSU models are not compatible.
Using wrong modular psu cables can kill hardware connected.
You may have killed your drives.

 

[sixty4]

Modular cables between different PSU models are not compatible.
Using wrong modular psu cables can kill hardware connected.
You may have killed your drives.

I only reused the SATA cables, the new MOBO only came with two. I am using one of them. I had used the older SATA cables.

I can see the WD drive (all I've tried so far) in another machine using a drive adapter.

 

[SkyNetRising]

I only reused the SATA cables, the new MOBO only came with two. I am using one of them. I had used the older SATA cables.

I was talking about modular PSU cables - going from PSU to ssd (not SATA data cables - motherboard to ssd).

 

[sixty4]

I was talking about modular PSU cables - going from PSU to ssd (not SATA data cables - motherboard to ssd).

OK. We'll the MOBO didn't come with any new PSU cables.

 

[sixty4]

I installed an M2 drive, worked the first time.

 

[SkyNetRising]

OK. We'll the MOBO didn't come with any new PSU cables.

Modular PSU cables are included with modular PSU (not with motherboard).

 

[COLGeek]

SATA devices require two cables. A smaller one for data that connects to a port on the motherboard and a larger connector that connects to the PSU.

Are all of your SATA devices connected that way?