Question New build BSOD's

Dec 26, 2023
5
1
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Hey there, so I had posted a few weeks ago in the process of getting a build together as I had some confusions on PSUs and got that all straightened out.

I got this build together and spent about an hour installing drivers/software and went into a loop of bluescreens. After fighting for a couple days I reformatted from 11 back to 10 and was doing fine for 2-3 days I think before getting a blue screen again this morning.
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My spec is as follows

H7 Flow
Windows 10 Pro [22H2] Build 19045.3803
Samsung 970 Evo M.2 2TB [MZ-V7S2T0B]
Gigabyte Z790 UD AX Rev 1.1 [Firmware version F8]
i7 13700kf
Noctua NH-D15
32gb vengeance ddr5 at 6GT, (2x 16) CL36
https://www.amazon.com/dp/B0B15DST2L?psc=1&ref=ppx_yo2ov_dt_b_product_details
Corsair RM750e

I plan to add a gigabyte 4060 eagle with it, but hit my budget where I'm currently at and figured I could grab it once I have the cash available.
As a result I am currently using my old card from some time ago the R9 200 series Twin Frozr. I believe its a 290x, however I can't remember at this point and failed to match it up comparing to the lists online.
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I am a noob when it comes to UEFI and setting things in there so I believe there may be potential there is something wrong on that side but I am clueless! I did change one thing during the loop of bluescreens before reformatting. I noticed a 'DDR5 Booster' and questioned if it was trying to push it in ways it shouldn't be. I have not messed around with XMP or anything yet as I really don't know what I am doing. Ram according to MB is currently running at 4800 out of the potential 6000. (If that's even helpful) I did run memtest86 and came back in good shape.

During the bluescreen loop I did a bit of poor research and found some info on further diagnosing BSOD's, but I am very much still lost. I have until the end of the month to do a free return if it turns out there's an actual hardware issue so I am hoping to figure it out ASAP.

Here is my userbench
https://www.userbenchmark.com/UserRun/66943347

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Below will be the full debug, however I wanted to point out the only things that stood out to me to try and test my understanding of what I am seeing here.
When searching dxgmms2 bsod I get information about graphics card issues. My probably very incorrect reading is thinking the drivers for this thing aren't getting along with the newer hardware / windows?

IRQL_NOT_LESS_OR_EQUAL
PROCESS_NAME: taskhostw.exe
TRAP_FRAME: fffffb8344c47170 -- (.trap 0xfffffb8344c47170)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.
SYMBOL_NAME: dxgmms2!VIDMM_GLOBAL::Lock+1f9

MODULE_NAME: dxgmms2

IMAGE_NAME: dxgmms2.sys


I had a variety of codes on the first install however this is the only one I have experienced since reformatting. If it helps I can post up the list from before hand, I do not have the DBG info and figure it may help to not make this post any longer.

************* Preparing the environment for Debugger Extensions Gallery repositories **************

ExtensionRepository : Implicit

UseExperimentalFeatureForNugetShare : false

AllowNugetExeUpdate : false

AllowNugetMSCredentialProviderInstall : false

AllowParallelInitializationOfLocalRepositories : true



-- Configuring repositories

----> Repository : LocalInstalled, Enabled: true

----> Repository : UserExtensions, Enabled: true



>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds



************* Waiting for Debugger Extensions Gallery to Initialize **************



>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.032 seconds

----> Repository : UserExtensions, Enabled: true, Packages count: 0

----> Repository : LocalInstalled, Enabled: true, Packages count: 36



Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP (24 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Edition build lab: 19041.1.amd64fre.vb_release.191206-1406

Kernel base = 0xfffff803`26a00000 PsLoadedModuleList = 0xfffff803`2762a770

Debug session time: Tue Jan 9 08:44:44.681 2024 (UTC - 5:00)

System Uptime: 1 days 0:53:01.317

Loading Kernel Symbols

...............................................................

................................................................

................................................................

.................

Loading User Symbols

PEB is paged out (Peb.Ldr = 000000d5`a6991018). Type ".hh dbgerr001" for details

Loading unloaded module list

.............

For analysis of this file, run !analyze -v

nt!KeBugCheckEx:

fffff803`26dfd6f0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffffb83`44c47030=000000000000000a



*******************************************************************************
* *

* Bugcheck Analysis *

* *
*******************************************************************************


IRQL_NOT_LESS_OR_EQUAL (a)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If a kernel debugger is available get the stack backtrace.

Arguments:

Arg1: 0000000800000076, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000000, bitfield :

bit 0 : value 0 = read operation, 1 = write operation

bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

Arg4: fffff80326cf4c70, address which referenced memory



Debugging Details:

------------------




KEY_VALUES_STRING: 1


Key : Analysis.CPU.mSec

Value: 1437


Key : Analysis.Elapsed.mSec

Value: 5153


Key : Analysis.IO.Other.Mb

Value: 7


Key : Analysis.IO.Read.Mb

Value: 0


Key : Analysis.IO.Write.Mb

Value: 32


Key : Analysis.Init.CPU.mSec

Value: 843


Key : Analysis.Init.Elapsed.mSec

Value: 218102


Key : Analysis.Memory.CommitPeak.Mb

Value: 109


Key : Bugcheck.Code.KiBugCheckData

Value: 0xa


Key : Bugcheck.Code.LegacyAPI

Value: 0xa


Key : Failure.Bucket

Value: AV_dxgmms2!VIDMM_GLOBAL::Lock


Key : Failure.Hash

Value: {f54654e1-4f15-1177-153e-8a94559e810b}


Key : Hypervisor.Enlightenments.Value

Value: 0


Key : Hypervisor.Enlightenments.ValueHex

Value: 0


Key : Hypervisor.Flags.AnyHypervisorPresent

Value: 0



Key : Hypervisor.Flags.ApicEnlightened

Value: 0


Key : Hypervisor.Flags.ApicVirtualizationAvailable

Value: 1


Key : Hypervisor.Flags.AsyncMemoryHint

Value: 0



Key : Hypervisor.Flags.CoreSchedulerRequested

Value: 0


Key : Hypervisor.Flags.CpuManager

Value: 0


Key : Hypervisor.Flags.DeprecateAutoEoi

Value: 0


Key : Hypervisor.Flags.DynamicCpuDisabled

Value: 0


Key : Hypervisor.Flags.Epf

Value: 0


Key : Hypervisor.Flags.ExtendedProcessorMasks

Value: 0


Key : Hypervisor.Flags.HardwareMbecAvailable

Value: 1


Key : Hypervisor.Flags.MaxBankNumber

Value: 0


Key : Hypervisor.Flags.MemoryZeroingControl

Value: 0


Key : Hypervisor.Flags.NoExtendedRangeFlush

Value: 0


Key : Hypervisor.Flags.NoNonArchCoreSharing

Value: 0


Key : Hypervisor.Flags.Phase0InitDone

Value: 0


Key : Hypervisor.Flags.PowerSchedulerQos

Value: 0


Key : Hypervisor.Flags.RootScheduler

Value: 0


Key : Hypervisor.Flags.SynicAvailable

Value: 0


Key : Hypervisor.Flags.UseQpcBias

Value: 0


Key : Hypervisor.Flags.Value

Value: 16908288


Key : Hypervisor.Flags.ValueHex

Value: 1020000


Key : Hypervisor.Flags.VpAssistPage

Value: 0


Key : Hypervisor.Flags.VsmAvailable

Value: 0


Key : Hypervisor.RootFlags.AccessStats

Value: 0


Key : Hypervisor.RootFlags.CrashdumpEnlightened

Value: 0


Key : Hypervisor.RootFlags.CreateVirtualProcessor

Value: 0


Key : Hypervisor.RootFlags.DisableHyperthreading

Value: 0


Key : Hypervisor.RootFlags.HostTimelineSync

Value: 0


Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled

Value: 0


Key : Hypervisor.RootFlags.IsHyperV

Value: 0


Key : Hypervisor.RootFlags.LivedumpEnlightened

Value: 0


Key : Hypervisor.RootFlags.MapDeviceInterrupt

Value: 0


Key : Hypervisor.RootFlags.MceEnlightened

Value: 0


Key : Hypervisor.RootFlags.Nested

Value: 0


Key : Hypervisor.RootFlags.StartLogicalProcessor

Value: 0


Key : Hypervisor.RootFlags.Value

Value: 0


Key : Hypervisor.RootFlags.ValueHex

Value: 0


Key : SecureKernel.HalpHvciEnabled

Value: 0


Key : WER.OS.Branch

Value: vb_release


Key : WER.OS.Version

Value: 10.0.19041.1


BUGCHECK_CODE: a


BUGCHECK_P1: 800000076


BUGCHECK_P2: 2


BUGCHECK_P3: 0


BUGCHECK_P4: fffff80326cf4c70


FILE_IN_CAB: MEMORY.DMP


READ_ADDRESS: 0000000800000076


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1


PROCESS_NAME: taskhostw.exe


TRAP_FRAME: fffffb8344c47170 -- (.trap 0xfffffb8344c47170)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=00000025000000de rbx=0000000000000000 rcx=0000000000000067

rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000

rip=fffff80326cf4c70 rsp=fffffb8344c47300 rbp=fffff803276e6b50

r8=fffffb8344c47408 r9=0000000000000000 r10=fffff803276e9f40

r11=0000000000000000 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei pl nz na po nc

nt!KiAbEntryGetLockedHeadEntry+0x100:

fffff803`26cf4c70 488b4320 mov rax,qword ptr [rbx+20h] ds:00000000`00000020=????????????????

Resetting default scope



STACK_TEXT:

fffffb83`44c47028 fffff803`26e11aa9 : 00000000`0000000a 00000008`00000076 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

fffffb83`44c47030 fffff803`26e0d563 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69

fffffb83`44c47170 fffff803`26cf4c70 : 00000000`00000001 fffffb83`44c473c0 ffffd585`97a842f0 fffffb83`44c473f0 : nt!KiPageFault+0x463

fffffb83`44c47300 fffff803`26c424cd : ffff8a0e`2cd9e730 fffffb83`44c47409 fffffb83`44c47408 ffff8a0e`00000000 : nt!KiAbEntryGetLockedHeadEntry+0x100

fffffb83`44c473a0 fffff803`26c40e73 : 00000000`00000000 fffff803`00000000 00000000`00000000 ffff8a0e`00000001 : nt!KiAbProcessContextSwitch+0x11d

fffffb83`44c47470 fffff803`26c4085f : fffffb83`44c47688 fffff803`407ac6a8 fffffb83`44c47630 fffffb83`44c47ac0 : nt!KiSwapThread+0x43

fffffb83`44c47520 fffff803`26c40103 : 00000000`00000000 00000000`00000000 00000000`00000000 ffff8a0e`2cd9e1c0 : nt!KiCommitThreadWait+0x14f

fffffb83`44c475c0 fffff803`26cf60b0 : fffffb83`44c476e0 fffff803`0000001c ffff8a0e`2cd9e000 ffff8a0e`2cd9e000 : nt!KeWaitForSingleObject+0x233

fffffb83`44c476b0 fffff803`26c45512 : ffff8a0e`00000000 ffff8a0e`2cd9e118 00000000`00000000 fffff803`4062d04e : nt!ExfAcquirePushLockExclusiveEx+0x1a0

fffffb83`44c47760 fffff803`428eb079 : ffff8a0e`2c8c0080 fffff803`00000001 fffffb83`00000000 ffff8a0e`1cb71d10 : nt!ExAcquirePushLockExclusiveEx+0x1a2

fffffb83`44c477a0 fffff803`42881699 : fffffb83`44c47ac0 ffffd585`9c48ede0 ffffd585`75765c00 ffffffff`ffffffff : dxgmms2!VIDMM_GLOBAL::Lock+0x1f9

fffffb83`44c47860 fffff803`40631576 : 00000000`00000001 fffffb83`44c47ac0 ffffffff`ffffffff ffffd585`916db840 : dxgmms2!VidMmLock+0x9

fffffb83`44c47890 fffff803`26e11235 : ffff8a0e`2cd90000 ffff8a0e`2cd9e080 00000297`f4b3bbd0 fffffb83`44c47ac0 : dxgkrnl!DxgkLock2+0x396

fffffb83`44c47a40 00007ffd`e0515024 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25

000000d5`a6b78238 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`e0515024





SYMBOL_NAME: dxgmms2!VIDMM_GLOBAL::Lock+1f9


MODULE_NAME: dxgmms2


IMAGE_NAME: dxgmms2.sys


IMAGE_VERSION: 10.0.19041.3758


STACK_COMMAND: .cxr; .ecxr ; kb


BUCKET_ID_FUNC_OFFSET: 1f9


FAILURE_BUCKET_ID: AV_dxgmms2!VIDMM_GLOBAL::Lock


OS_VERSION: 10.0.19041.1


BUILDLAB_STR: vb_release


OSPLATFORM_TYPE: x64


OSNAME: Windows 10


FAILURE_ID_HASH: {f54654e1-4f15-1177-153e-8a94559e810b}


Followup: MachineOwner
 
Last edited:
After fighting for a couple days I reformatted from 11 back to 10
Where did you source the installers for your OS?

Gigabyte Z790 UD AX [Firmware version F8]
Since you didn't include the PCB revision number;
https://www.gigabyte.com/Motherboard/Z790-UD-AX/support#support-childModelsMenu
You seem to have one more BIOS version pending.

Clear the CMOS once you've updated the BIOS and merely enable X.M.P. A link to your ram would be a good idea apart from mentioning it's make and model.
 
Thanks for responding. I edited the post to have the revision # (1.1) and other potentially helpful info I had failed to add.
When using the Gigabyte control panel it doesn't show the F9 and I see a number of people complaining they starting blue screening updating to it so it has me nervous! I figured if the update tool doesn't have it listed it may not be stable (again I could be wrong)

Ram is CL36 - CMK32GX5M2D6000C36
https://www.amazon.com/dp/B0B15DST2L?psc=1&ref=ppx_yo2ov_dt_b_product_details

Windows installers came from windows website and mounted to usb drive.

Windows 10 Pro [22H2] Build 19045.3803
Samsung 970 Evo M.2 2TB [MZ-V7S2T0B]
 
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