New Build - Power on, off, then on

[DavidLeSCC]

Sorry if this is in the wrong section. If it is, please redirect this thread to the proper area.

I just finished a build and I am getting what seems to be an issue for most new builders. The machine powers on for a couple seconds, powers off for a couple seconds, then powers back on and runs fine from what I can see.

What are some things I should re-check?

Thank you!

 

[sharndowg]

Have a read through this excellent guide: http://www.tomshardware.co.uk/forum/261145-31-perform-steps-posting-post-boot-video-problems

 

[blazorthon]

Automatic power off and back on could be something in the BIOS being configured wrong. It might be the RAM not being recognized properly. What are your system specs?

 

[DavidLeSCC]

Have a read through this excellent guide: http://www.tomshardware.co.uk/forum/261145-31-perform-steps-posting-post-boot-video-problems

I have properly went through each and every step except step #6

I booted from one stick of ram and it booted up. I added the second ram in and it began to give me the issue that I mentioned in the first post. Could it be that I need to create a XMP profile? I wonder if my motherboard already detects and creates the settings by itself?


Have you tried booting with just one stick of RAM installed? (Try each stick of RAM individually in each RAM slot.) If you can get the system to boot with a single stick of RAM, you should enable an XMP profile or manually set the RAM speed, timings, and voltage to the manufacturers specs in the BIOS before attempting to boot with all sticks of RAM installed. If your motherboard supports XMP profiles that is the best way to get your RAM running at its rated specs. Nearly all motherboards default to the standard RAM voltage (1.8v for DDR2 & 1.5v for DDR3). If your RAM is rated to run at a voltage higher than the standard voltage, the motherboard will underclock the RAM for compatibility reasons. If you want the system to be stable and to run the RAM at its rated specs, you should either enable an XMP profile or manually set the values in the BIOS. Many boards don't supply the RAM with enough voltage when using "auto" settings which causes stability issues.

 

[DavidLeSCC]

Automatic power off and back on could be something in the BIOS being configured wrong. It might be the RAM not being recognized properly. What are your system specs?

Hm.. Ok, I am new to this. If you could further elaborate, on what settings I need to look into then please let me know.

After my build, I went into the bios and it did recognize that there was a full 16GB of ram in the system. Could it be a different setting?

My specs:
- Intel I5 6500
- MSI H170A Gaming Pro 1151 Motherboard
- G. Skill Ripjaw V Series 16GB RAM DDR4
- Samsung 850 EVO SSD
- EVGA SuperNOVA 650 watt 80+ Gold PSU
- XFX Radeon R9 280 Double Dissipation Graphics card

 

[blazorthon]

Step 6 is probably where you're running into problems. Give it a try. You might need to use an XMP profile if your memory has an XMP profile. If the memory doesn't have XMP profiles, then you need to manually set it to its rated specs for the main timings, frequency, and voltage. Most motherboards do not do this automatically with most memory. The only exception I can think of is some Kingston memory which does not use XMP; Kingston uses a different method of getting their RAM recognized.

 

[DavidLeSCC]

Step 6 is probably where you're running into problems. Give it a try. You might need to use an XMP profile if your memory has an XMP profile. If the memory doesn't have XMP profiles, then you need to manually set it to its rated specs for the main timings, frequency, and voltage. Most motherboards do not do this automatically with most memory. The only exception I can think of is some Kingston memory which does not use XMP; Kingston uses a different method of getting their RAM recognized.

Thank you! I will check that out this evening when I can get back to working on my build. Also, I will not be overclocking this build.

Since it is a new computer, I began installing all drivers for the motherboard, processor, drives, and graphics card. They were still in the process of updating to the latest drivers. Could this ever be the cause of this issue?

 

[blazorthon]

I doubt the drivers would cause this because it happens before Windows can load up any drivers.

It's fine if you aren't overclocking, you just need to check that the memory is running at its rated specifications because memory often defaults to a less than ideal configuration. No need to overclock out of spec

Can you link a product page for the memory kit you have? This would let us check the specifications for it and then we can verify that your computer is using them with the CPU-Z/CPUID program's memory tab.

 

[Sergeant_Sneaky]

You say the BIOS didn't recognise the full 16GB? How much did it see? 8GB? If the RAM isn't being detected properly it sounds like it is faulty or incorrectly seated.

 

[DavidLeSCC]

I doubt the drivers would cause this because it happens before Windows can load up any drivers.

It's fine if you aren't overclocking, you just need to check that the memory is running at its rated specifications because memory often defaults to a less than ideal configuration. No need to overclock out of spec

Can you link a product page for the memory kit you have? This would let us check the specifications for it and then we can verify that your computer is using them with the CPU-Z/CPUID program's memory tab.

Gotcha. Sure thing, here is the link to the exact memory I am running.

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231888&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=

Again, thank you for your help! I am like a lost dog without this forum

 

[DavidLeSCC]

You say the BIOS didn't recognise the full 16GB? How much did it see? 8GB? If the RAM isn't being detected properly it sounds like it is faulty or incorrectly seated.

The BIOS recognizes both rams at full 16GB. Thanks

 

[blazorthon]

Gotcha. Sure thing, here is the link to the exact memory I am running.

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231888&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=

Again, thank you for your help! I am like a lost dog without this forum

Your RAM supports XMP 2.0, so it should be as simple as enabling XMP in the BIOS. In a modern UEFI BIOS, that's usually just a drop-down menu in the memory section, very easy.

 

[DavidLeSCC]

Gotcha. Sure thing, here is the link to the exact memory I am running.

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231888&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=

Again, thank you for your help! I am like a lost dog without this forum

Your RAM supports XMP 2.0, so it should be as simple as enabling XMP in the BIOS. In a modern UEFI BIOS, that's usually just a drop-down menu in the memory section, very easy.

Great. I will make sure to enable XMP in the BIOS tonight. I hope that is the issue that is causing this shut down fault.