[SOLVED] New Build - Unable to enter Gigabyte Z390 BIOS

[vessel131]

Sorry to spam the community with yet another post about this. I have unsuccessfully scoured the web for the last few days trying to find a solution, but apologies if I've missed something glaringly obvious.

This is my first full build, with all new components, and I am experiencing unsettling activity when booting, and am unable to access the BIOS page. I have tried the following solutions based on what I've read so far:

1.Spamming the delete key (the specified key for entering BIOS with the Z390 MB)

1. Spamming all the other keys for good measure
2. Removing the CMOS battery for long enough to prompt a message upon re-boot telling me BIOS has been reset. Clicking 'okay' here does not take me to BIOS settings, only to the main systems page
3. Used all the USB ports available. USB 3 and 2
4. Tried warm and cold boots
5. Tried multiple RAM configurations
6. Tried one stick of RAM only
7. Removed both hard drives and the graphics

One solution I haven't tried yet is using a PS2 keyboard, as I've read that this can resolve the problem. I will be able to try this solution next week.

I am able to access the other menus by pressing F9 (system information) and F12 (Boot Menus). Not the BIOS. though.

Fast Boot is disabled.

And, the other problem I'm experiencing - which i'm guessing is probably related to the BIOS issues- is when doing a cold boot the system turns on and off 2-3 times before staying on. And although all fans are on and seem to be working fine, the CPU fan is not seen by Gigabyte, which displays 'N/A' next to the name. I have confirmed that the CPU fan header is correctly connected on the MB,

My specs are:

MB: Gigabyte MB INT 1151 Z390 Designare D4 ATX
CPU: Intel Core i9-9900K
Graphics: Sapphire Pulse Radeon RX 580
RAM: Corsair Vengeance RGB PRO 32 GB
Cooling: Raijintek Orcus 280
PSU: Seasonic Focus GX 750 750W
Hard Drives: Samsung 970 EVO SSD 1TB + Samsung 860 EVO 1 TB SATA 2.5

Any help would be massively appreciated, I think I'm at the limit of my abilities here. Thanks in advance.

 

[rgd1101]

it should go to bios if you unplug both ssd

 

[vessel131]

Thanks for your reply. I've tried multiple times with both hard drives taken out. Currently there is only the motherboard, one stick of RAM and the CPU..

 

[rgd1101]

and what screen did it stuck at?

 

[vessel131]

It's not got stuck at a screen so far. It just goes to to the 'easy' mode page, the one that displays currently attached peripherals, fan speeds and temps, etc.

 

[rgd1101]

manual said in easy mode hit f2 go to back to Classic Setup screen

 

[vessel131]

Yeah, I saw that as well, and did have a look in the F2 mode for what I needed, but I didn't see it. I'll check again tomorrow and update. Many thanks for your help!

 

[vessel131]

So I realised what was going on. I have been following a particular build guide, which was using terms that reference an older version of the Gigabyte BIOS. It turns out that in the latest (F8) iteration, Gigabyte have redesigned not only the layout, but the names of the tabs. This isn't reflected in the manual either.

Long story short, I've been getting into BIOS the whole time but I didn't know it!

Thanks for the help, much appreciated.