New Computer installing GPU but not working...

[simarlow22]

Hi all. I just finished building my first gaming computer. I have an ASUS mobo (B450-F), AMD Ryzen 5 2600x CPU, and an ASUS gpu (GTX 1080). Having a pretty annoying issue. I install Windows OS (10 Home 64-bit). Everything works fine on first glance. When I try to install the GPU driver from ASUS (and I've also used the disc which comes with the gpu) my system starts acting up. By 'acting up' I mean all my open windows close and I become stuck on my desktop screen unable to open anything. After 10+mins of waiting, I restart the computer. If I allow the computer to go past BIOS and Windows to begin booting, the computer screen goes black and nothing happens. BIOS does continue to work however. To get back onto the computer, I'm forced to re-install Windows. I'm a total rookie with this stuff. Is there something obvious I am missing here? Any help with be very much appreciated! Thanks!

 

[kerberos_20]

is the desktop u seeing different from usual desktop u have?

 

[simarlow22]

is the desktop u seeing different from usual desktop u have?

Only that my shortcuts seem to have disappeared. Just the standard blue windows wallpaper showing up without any shortcuts. The windows I originally had opened appear in the bottom toolbar but am unable to open them beyond hovering over it and it showing me what page I was on.

 

[J_E_D_70]

Have already installed all the motherboard drivers as well?

Would use the nvidia site driver for gou, not Asus.

 

[kerberos_20]

press on your keyboard key with windows logo on it + P
if u wont see it hit 1 time arrow down on keyboard and press enter
it should work by now

if not, then theres explanation to your situation, your GPU is registering your current monitor as second monitor (not main)
u could try different ports on your GPU, eitherway its weird glitch as those ports should have presence detect pins on it

 

[simarlow22]

press on your keyboard key with windows logo on it + P
if u wont see it hit 1 time arrow down on keyboard and press enter
it should work by now

if not, then theres explanation to your situation, your GPU is registering your current monitor as second monitor (not main)
u could try different ports on your GPU, eitherway its weird glitch as those ports should have presence detect pins on it

You sir are a gentleman and a scholar. Can you let me know what I just did? I have my screen back now!

 

[simarlow22]

Have already installed all the motherboard drivers as well?

Would use the nvidia site driver for gou, not Asus.

Honestly, I don't think I have... I guess I should do that as well! Very much a rookie over here haha. I imagine I download from ASUS for the mobo (it's ASUS branded) but Nvidia for the GPU?

 

[J_E_D_70]

Correct - from Asus there will likely be chipset, audio, usb, lan, storage drivers.

Would pass on any kind of Asus-specific tuning software unless it’s sure there are features you need.

Edit: kudos to kerberos