New GPU (Asus RX 580) randomly crashing whole PC either with VIDEO_SCHEDULER_INTERNAL_ERROR BSOD or without any error

uTukan

Reputable
Feb 11, 2015
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Here's my PC:

MSI Z170A Gaming M3
Intel Core i5 6400
Asus RX 580 8GB ROG STRIX OC edition
Kingston Fury 2x4GB 2666MHz DDR4
OCZ Trion 100 120GB
Seagate Barracuda 2TB
PSU: FSP Hyper S 700w

I'm currently on ReLive 17.5.2. I got the card before yesterday and it's been happening ever since

I have 2 monitors connected to the PC, one through HDMI, second one through DVI. I've tried downclocking/overclocking the card, using different drivers, made sure the power connector is plugged in, made sure hardware accel. is disabled in Chrome (btw it crashed when using Edge as well). Still misbehaves. It also happens when I boot the PC up and open up Chrome quite often.

Could it be the rather poor PSU? It wouldn't make much sense to me, because it was running my more power hungry overclocked R9 280 just fine (about 270w vs the 580's 150w).

Is there any more info I can provide? GPU load doesn't seem to have any effect on this as the PC can crash at 0% usage, but work just fine under 100% usage.


Thanks.

EDIT: I thought uninstalling Afterburner fixed this, it didn't.
 
Solution
Since the problem startet occuring with your new GPU, I recommend disconnecting it and running the PC on the motherboard's onboard graphics. Alternatively try using your old card.
Do the crashes still occur then? If not the card might be faulty and you should get a replacement.
Since the problem startet occuring with your new GPU, I recommend disconnecting it and running the PC on the motherboard's onboard graphics. Alternatively try using your old card.
Do the crashes still occur then? If not the card might be faulty and you should get a replacement.
 
Solution


I have the same problem sapphire rx580+nitro 8gb.
 


Try updating the vbios, it removed the random crashes I had on my Shappire Rx 580 pulse and it's really easy to do: http://www.tomshardware.co.uk/faq/id-2288384/upgrade-gpu-bios.html

Though I can't assure anything, the behavior your computer has in regards to how it's crashing is different, in my case when it crashed the whole screen (all the pixels) turned into a random color (blue, gray or orange mostly) and I had to reset it with the small reset button on case or by holding the power button, after crashing fans speeds randomly went from idle to 100% for a few seconds when the windows login screen appeared, I remember that I also tried to under clock it and it didn't stop the crashes because the solution was literally to update the vbios.