New GPU - Power but no display to monitor

[PaulM97]

Hello, today I installed a new GPU. Upgraded from the one my PC came with to this:
http://www.novatech.co.uk/products/components/amdradeongraphicscards/amdr9270series/r9270gaming2g.html

However when I boot up my PC my monitor simply says 'no display'. I hear a single beep a few seconds after turning my PC on (which it usually does), and the keyboard / mouse light up as usual, all fans are spinning too.

I should say, this is my PSU:
http://www.ebuyer.com/278634-corsair-500w-cx-v2-psu-cmpsu-500cxv2uk

The GPU is plugged into the PCI-E rail on my mobo, with a 6 pin power connecter in it, and a dvi-i adapter to vga plugged in the back (with the vga going to my monitor).

I have taken the new GPU out and put in the one that came with the PC, and everything works fine. Any help on what might be wrong?

 

[AlexSkyline]

Hello, today I installed a new GPU. Upgraded from the one my PC came with to this:
http://www.novatech.co.uk/products/components/amdradeongraphicscards/amdr9270series/r9270gaming2g.html

However when I boot up my PC my monitor simply says 'no display'. I hear a single beep a few seconds after turning my PC on (which it usually does), and the keyboard / mouse light up as usual, all fans are spinning too.

I should say, this is my PSU:
http://www.ebuyer.com/278634-corsair-500w-cx-v2-psu-cmpsu-500cxv2uk

The GPU is plugged into the PCI-E rail on my mobo, with a 6 pin power connecter in it, and a dvi-i adapter to vga plugged in the back (with the vga going to my monitor).

I have taken the new GPU out and put in the one that came with the PC, and everything works fine. Any help on what might be wrong?

Faulty GPU obviously, when you start pc does gpu fans start to spin?
If they don't spin or spin stop spin stop then it's no good need to be returned (fixed)
But gpu is totally faulty as old one works. Psu is perfect don't worry.
Unless connection to monitor is bad some how, but unlikely

 

[PaulM97]

Hello, today I installed a new GPU. Upgraded from the one my PC came with to this:
http://www.novatech.co.uk/products/components/amdradeongraphicscards/amdr9270series/r9270gaming2g.html

However when I boot up my PC my monitor simply says 'no display'. I hear a single beep a few seconds after turning my PC on (which it usually does), and the keyboard / mouse light up as usual, all fans are spinning too.

I should say, this is my PSU:
http://www.ebuyer.com/278634-corsair-500w-cx-v2-psu-cmpsu-500cxv2uk

The GPU is plugged into the PCI-E rail on my mobo, with a 6 pin power connecter in it, and a dvi-i adapter to vga plugged in the back (with the vga going to my monitor).

I have taken the new GPU out and put in the one that came with the PC, and everything works fine. Any help on what might be wrong?

Faulty GPU obviously, when you start pc does gpu fans start to spin?
If they don't spin or spin stop spin stop then it's no good need to be returned (fixed)
But gpu is totally faulty as old one works. Psu is perfect don't worry.
Unless connection to monitor is bad some how, but unlikely

It's odd, as when I turn on the PC the fans spin for ~2 seconds, then they stop, then they immediately start spinning again. After that they don't stop at all.

 

[HolyCowImAnoOb]

Couple things you can try

1. i suspect your pc isnt booting at all. Try reset your bios, then if that doesnt work, update it.

2. Your psu is good enough it seems. Maybe try using another power rail from the psu if all else fails.

3. Make sure the slots on the motherboard are clean.

4. Test the gpu in a buddies pc.

5. return it

 

[Eduello]

Hello, today I installed a new GPU. Upgraded from the one my PC came with to this:
http://www.novatech.co.uk/products/components/amdradeongraphicscards/amdr9270series/r9270gaming2g.html

However when I boot up my PC my monitor simply says 'no display'. I hear a single beep a few seconds after turning my PC on (which it usually does), and the keyboard / mouse light up as usual, all fans are spinning too.

I should say, this is my PSU:
http://www.ebuyer.com/278634-corsair-500w-cx-v2-psu-cmpsu-500cxv2uk

The GPU is plugged into the PCI-E rail on my mobo, with a 6 pin power connecter in it, and a dvi-i adapter to vga plugged in the back (with the vga going to my monitor).

I have taken the new GPU out and put in the one that came with the PC, and everything works fine. Any help on what might be wrong?

Faulty GPU obviously, when you start pc does gpu fans start to spin?
If they don't spin or spin stop spin stop then it's no good need to be returned (fixed)
But gpu is totally faulty as old one works. Psu is perfect don't worry.
Unless connection to monitor is bad some how, but unlikely

It's odd, as when I turn on the PC the fans spin for ~2 seconds, then they stop, then they immediately start spinning again. After that they don't stop at all.

That's a feature on MSI cards: The fans spin to the wrong direction for a few secs every time you start the PC up to keep dust from building up inside the GPU.

 

[Eduello]

1. Plug in the old GPU.

2. Start up and download this: http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

3. Use the utility to delete your old drivers.

4. Power off and switch to the new GPU.

5. Power on and download the newest drivers from Nvidia.

6. Install the new drivers.

UPDATE: Just noticed this:

The GPU is plugged into the PCI-E rail on my mobo, with a 6 pin power connecter in it, and a dvi-i adapter to vga plugged in the back (with the vga going to my monitor).

Doesn't that GPU have 2 PCIe power connectors? If it does, you need to connect a cable to both of them.

 

[swifty_morgan]

what's the rest of your hardware?

what was the old card?

 

[PaulM97]

Couple things you can try

1. i suspect your pc isnt booting at all. Try reset your bios, then if that doesnt work, update it.

2. Your psu is good enough it seems. Maybe try using another power rail from the psu if all else fails.

3. Make sure the slots on the motherboard are clean.

4. Test the gpu in a buddies pc.

5. return it

1. Plug in the old GPU.

2. Start up and download this: http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

3. Use the utility to delete your old drivers.

4. Power off and switch to the new GPU.

5. Power on and download the newest drivers from Nvidia.

6. Install the new drivers.

UPDATE: Just noticed this:

The GPU is plugged into the PCI-E rail on my mobo, with a 6 pin power connecter in it, and a dvi-i adapter to vga plugged in the back (with the vga going to my monitor).

Doesn't that GPU have 2 PCIe power connectors? If it does, you need to connect a cable to both of them.

I've just looked all around the GPU and I can only see the one place for a power connector to go. Currently in the process of resetting my BIOS

EDIT: System requirements on the box just mention needing one power connector. Resetting my BIOS by reinstalling my CMOS battery seems to have had no effect (still no display)

 

[PaulM97]

Well I need to go back out to college, I'll be back in about 3 hours, so hopefully there will be some help waiting for me when I get back!

 

[Eduello]

Did you try the driver deletion I mentioned above?

 

[PaulM97]

Did you try the driver deletion I mentioned above?

Hello again I'm back now, and yes I just did, however I only managed to get to step 5. Used the software to uninstall drivers with old GPU in. Powered off, put new GPU in, powered on and unfortunately still no change.

 

[Eduello]

Did you try the driver deletion I mentioned above?

Hello again I'm back now, and yes I just did, however I only managed to get to step 5. Used the software to uninstall drivers with old GPU in. Powered off, put new GPU in, powered on and unfortunately still no change.

Well then... It's either the PSU or the GPU. Can you test that GPU in some other system? Can you test your system with some other PSU?

 

[PaulM97]

Did you try the driver deletion I mentioned above?

Hello again I'm back now, and yes I just did, however I only managed to get to step 5. Used the software to uninstall drivers with old GPU in. Powered off, put new GPU in, powered on and unfortunately still no change.

Well then... It's either the PSU or the GPU. Can you test that GPU in some other system? Can you test your system with some other PSU?

Unfortunately no in both cases.. could it be that the gpu isnt compatible with my mobo?
I'll try to update my BIOS now.....

 

[Eduello]

I don't think so. Try clearing CMOS. If that doesn't work, you'll have to RMA the GPU or try it in someone else's build.

 

[PaulM97]

I don't think so. Try clearing CMOS. If that doesn't work, you'll have to RMA the GPU or try it in someone else's build.

I tried that earlier by reseating the CMOS battery. This is really frustrating for me as this is already the second card I've had to buy as the first one wasn't receiving power from the PSU.

 

[PaulM97]

I don't think so. Try clearing CMOS. If that doesn't work, you'll have to RMA the GPU or try it in someone else's build.

Are there possibly any shops that will try this GPU in a PC to see if it is faulty?

 

[Eduello]

I don't think so. Try clearing CMOS. If that doesn't work, you'll have to RMA the GPU or try it in someone else's build.

Are there possibly any shops that will try this GPU in a PC to see if it is faulty?

Any local PC shop will probably do that for you.

 

[AlexSkyline]

It's odd, as when I turn on the PC the fans spin for ~2 seconds, then they stop, then they immediately start spinning again. After that they don't stop at all.[/quotemsg]

This sounds normal, thats how R9 series starts. Probably deeper problem. Anyways faulty gpu as its all ok with another one. Time to use warranty mate.

 

[PaulM97]

Thanks for the help you two. I'll get in touch with a PC repair shop nearby to find out what the deal is

 

[Eduello]

No problem, hopefully they can solve this