I have new razer blackshark v2 headphones that connect via 3.5mm jacks, but windows is not detecting that they are plugged in (either in front or rear panel), and does not play audio through them.
I have confirmed they are not defective by testing them on another device.
audio does play if I use my Bluetooth headset.
I have reinstalled Realtek audio driver several times, as well as a repair install of windows, disabled audio enhancements
Other things I have tried include disabling Microsoft audio controllers in system devices and scanning for hardware changes (many solutions online suggest disabling Microsoft UAA driver, but I don't have that one listed in my version of windows.)
I have confirmed they are not defective by testing them on another device.
audio does play if I use my Bluetooth headset.
I have reinstalled Realtek audio driver several times, as well as a repair install of windows, disabled audio enhancements
Other things I have tried include disabling Microsoft audio controllers in system devices and scanning for hardware changes (many solutions online suggest disabling Microsoft UAA driver, but I don't have that one listed in my version of windows.)