New Internal HD will not format to NTFS and stuck in RAW

Scooter B

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Apr 18, 2014
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Running Windows 7 Pro on a desktop and had to replace an internal SATA storage drive that was failing. The new WD 2 TB HD has failed to format into NTFS after multiple attempts. Yes I am logged in as Administrator.

The drive is listed as healthy and under disk properties it will populate a volume screen after the disk fails to format as NTFS and appears as RAW rather than NTFS

My system HD layout:
C: (Disk 0) OS and programs only
E: (Disk 1) the one I am replacing) Documents, music and some video media
K: (Disk2) Pictures

All HD are connected SATA and have been NTSF for a while so I know BIOS should be set up right and have been running this layout for over a year now since adding the third (K) drive for my photography. The two storage drives were initially installed when I was still running XP however I did a clean install of Windows 7 Pro 64 a year later or so and encountered no issues with the drives being recognized.

1) After each failed attempt (quick format and the long one) the drive changes from "unallocated" to "RAW".

2) I have uninstalled and deleted the HD in Hardware Manage several times and re-attempted to format both with and without restarting the computer afterwards with no success

3) Each time I uninstall or delete the new HD in Hardware Manager the drive disappears from both Hardware Manager and Storage menu under Administrative Tools until I re-scan the HD. At this point it is again listed as unallocated status as described in 1 above.

4) Although I was able to get "initial drive" to show up once after an uninstall the drive still failed to format and I haven't been able to get "initialize drive" to show up in the menu again - not even grayed out.

5) Ran through several suggested solutions from online search related to the problem including diskpart menu options in elevated command prompt with no success but some commands only seem to return a menu of options. I can get DISKPART, SELECT DISK and LIST DISK to produce expected results however CLEAN DISK and FORMAT=NTFS only return to the menu of commands.

*On my first attempt to format the drive I didn't know or had forgotten exactly how to do it and did not choose initial drive first...not sure if that could be a cause for my problem or not. I was able to get the initialize drive and select it from the menu once after uninstlling the drive but it still failed to format to NTFS as described above.

One other thing I noticed is that I am running 64 bit OS and cmd.exe etc always show up as 32 bit...I have very limited experience using command prompts. Not sure if I was not entering the other command prompts exactly right or if I should be seeing a 64 bit cmd.exe instead?

I have multiple screen shots of attempts and results I will upload to my G drive if you think something will help but am heading out of town till late Saturday night and won't have access to my desktop PC.
 
Thank you both for your responses,

1. I will look on WD's site Sunday when I get back home for trouble shooting tools first and will post follow up on results.

2. Previous HD set up;
C: OS and programs on 500 GB drive
E: 1 TB storage drive (the one that was going bad)
K: 2 TB storage drive (added around 2 years ago)

So this is not the first 2TB HD installed.

3. I had recently updated a spread sheet within the last six months that listed all hardware, MB and bios etc that I tried to find and print out before looking for a replacement drive but could not locate it anywhere....must have saved in wrong folder somewhere grrr.

I was also running 4 hours behind schedule at the time I posted question so was hoping there might a common solution or mis-step I might have made not specific to my system...

If a new hard drive fails to format to NTFS (or Fat 32 etc) while initializing the drive is it normal for the drive to show up as RAW after failed format? I guess I was thinking RAW was a format and didn't understand why the drive would go from unformatted, fail a NTFS format and then format as RAW when not asked to format to RAW...

Sorry I am still a bit PC challenged but will post full system specs Sunday afternoon.
 
Problem seems to have resolved but not sure what fixed it...

New HD passed all WD Dataguard Tests following that I;

1. Attempted to over write zeros on the drive but it would repeatedly hang at with an error message at around 54% completion reporting "too many bad sectors".

2. I had previously contemplated partitioning the drive with a mirror image partition as the previous 1 TB HD was only 1/3 full. HD successfully partitioned into two uninitialized drives and then successfully formated to NTSF without incident.

I still need to look up/ figure out how to set the second partition up as a mirror of the first but I was able to restore my date from Carbonite onto the first partition.

Thanks for your help.