New-ish card crashes after a small period of use.

[JustinCookie]

So i have an r9 390 and ive had it for about 8 months and recently it started just randomly crashing. I use it for a few hours then the screen goes black and i get no signal. Half the time the fans just keep going normally and the other half they go crazy. Then if i reboot it again and use it again it crashes faster. Any thoughts?

 

[alec10]

It sounds like it may be overheating and turning off to protect itself. What are the temps under load?

 

[JustinCookie]

It sounds like it may be overheating and turning off to protect itself. What are the temps under load?

high 40s C under no low and mid 50s C with load, Somtimes reaches low 60. I thought about overheating too but i tracked it and unless it suddenly jumped from 57C to overheat in 2-3 minutes before crashing i dont think its that.

 

[alec10]

It sounds like it may be overheating and turning off to protect itself. What are the temps under load?

high 40s C under no low and mid 50s C with load, Somtimes reaches low 60. I thought about overheating too but i tracked it and unless it suddenly jumped from 57C to overheat in 2-3 minutes before crashing i dont think its that.

Hmm.. Those are pretty good temps. I would check and make sure you have the most up to date drivers then check and see if you still have warranty for it.

 

[JustinCookie]

I did make sure i had all the correct drivers, i won this in a giveaway so the warranty is tricky. Ill call asus customer support tommorow.