Question New laptop having permission issues.

[Yokai95]

Hi,
I bought this asus zephyrus g14 laptop and I am getting error while installing or uninstalling, accessing run/temp ,opening windows defender, etc.
It seems like I dont have access to the laptop.
This laptop was for display and maybe have some restriction to give limited access to people.

 

[zinkles]

Hi,
I bought this asus zephyrus g14 laptop and I am getting error while installing or uninstalling, accessing run/temp ,opening windows defender, etc.
It seems like I dont have access to the laptop.
This laptop was for display and maybe have some restriction to give limited access to people.

Is the user account an Administrator?
You might need administrator privileges to do such actions, which your user account must be an administrator one. how to check

Attach a screenshot of the specific error you get for further troubleshooting.

 

[Yokai95]

Hi,

I see the ADMINISTRATOR tag on my profile.
I am not able to attach images here. Its asking for URL but I can tell you the error I am getting.

I am trying to install chrome and its saying "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Then I was constantly getting windows defender pop ups but as I click on it it says- Page not available Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information.

I tride to upon run/ temp and it said- You don't currently have permission to access this folder.

 

[COLGeek]

As this is a new laptop, I recommend you perform a full, clean installation of Windows and your desired apps. Should clear up this issue and remove a bunch of bloatware.

 

[Yokai95]

As this is a new laptop, I recommend you perform a full, clean installation of Windows and your desired apps. Should clear up this issue and remove a bunch of bloatware.

How do I do that? Do you recommend a specific tutorial?

 

[COLGeek]

How do I do that? Do you recommend a specific tutorial?

See here: https://forums.tomshardware.com/threads/windows-11-clean-install-tutorial.3831442/

 

[Yokai95]

See here: https://forums.tomshardware.com/threads/windows-11-clean-install-tutorial.3831442/

After reinstalling..will i still be able to get benefits of free microsoft services that was provided to me?

 

[COLGeek]

After reinstalling..will i still be able to get benefits of free microsoft services that was provided to me?

Yes, I would assume so. What specific services are you referring to?

 

[hotaru.hino]

I would recommend a factory reset over a clean reinstall. You should be able to do this by going into Settings -> System -> Recovery -> Reset this PC

You also might be able to perform a cloud recovery: https://www.asus.com/support/faq/1047855/

 

[COLGeek]

I would recommend a factory reset over a clean reinstall. You should be able to do this by going into Settings -> System -> Recovery -> Reset this PC

You also might be able to perform a cloud recovery: https://www.asus.com/support/faq/1047855/

A reset will restore all of the Asus bloatware. Still, this is a viable option.

 

[hotaru.hino]

A reset will restore all of the Asus bloatware. Still, this is a viable option.

I would argue that a factory reset makes sure that any other system customizations that the manufacturer has done get restored as well, ensuring that the computer gets to a state where it should just work out of the box. Also some of the "bloatware" has useful features, like being able to limit the battery charge which Windows doesn't natively support.

You could argue that those customizations are pointless, but I think starting over as the manufacturer intended is a better starting point.

 

[USAFRet]

I would argue that a factory reset makes sure that any other system customizations that the manufacturer has done get restored as well, ensuring that the computer gets to a state where it should just work out of the box. Also some of the "bloatware" has useful features, like being able to limit the battery charge which Windows doesn't natively support.

You could argue that those customizations are pointless, but I think starting over as the manufacturer intended is a better starting point.

What is in the "factory reset" for what is/was a store demo system may not be the same as a regular consumer device.


Personally, I'd go with a regular Windows wipe and install, and then install all the relevant drivers on my own.

 

[Yokai95]

@USAFRet @hotaru.hino @colgee
Hi, thank you for your help. I did try to factory reset, but it didn't make much difference. So I went with windows reinstalling and everything is working fine now.