andrijahn :
captaincharisma :
what version of windows is it? if it is windows 7 then it is not fully supported by modern CPU's.
It is windows 7 but i dont understand what do you mean. I have ryzen 5 2600 and it booted windows. The problem is keyboard and mouse
just because it boots sucessfully doesn't mean it is supported. the problem is there are no official chipset drivers for it so your USB ports will not work.
it is possible to find a way to get windows 7 tro work but you would first need a keyboard and mouse with a PS/2 connection to have the ability to work in the OS.
the best thing to do at this point is if you do have a valid key for windows 7 you can use that to upgrade to windows 10
windows 7 is not supported by ryzen or intel 6th gen CPU's and later