[SOLVED] New PC, able to install windows 10 but crashes and can't start afterwards

[geo3kim]

Hello,

I have a real strange issue that I can't seem to find a solution or a cause for the problem. Built a new PC and was able to boot up without a problem. Bios loaded, then installed a fresh windows 10 copy using USB boot. Then spent the next couple of hours installing the latest graphic drivers, motherboard drives, games and etc. Even played games for about an hour.

Then I tried to overclock the CPU a little as I've seen others overclock the new 1600 AF to 4.0 GHZ and higher. Didn't go much higher from 3.2ghz to 3.5 ghz and booted up fine. Tried 3.7ghz with a little bump in voltage and that's when it appears problems started. I was able to see the bios load and then after that, the computer stays on with fan running but the monitor turned off as it displayed the lost signal screen. Waited for a while to see if PC loaded but it didn't. So I restarted and same thing happens. Computer keeps running but monitor shows loss of signal. Then usually the windows automatic repair tool shows up to fix something, but never works. So I reset bios to default, removed all overclocking attempts, and restarted but still nothing no change.

Eventually installed windows 10 fresh from USB again. Went through installation fine and about 10 min in, same thing happens. Screen turns off as it displays loss of signal while the computer stays on, with fan running. Can't do anything so restart, and then same issue. Windows doesn't load after bios and monitor turns off due to loss of signal.

Went through windows re-install about 4 times now and all similar situations. About 10-20 minutes after windows installation, the monitor turns off due to loss of signal and computer is unresponsive.

Here are my computer specs:

CPU: AMD Ryzen 5 16000 AF (12nm)
Motherboard: Asrock B450M Pro4
Graphics: Geforce 1650 Super
Memory: G-skill Ripjaws V DDR4 3200
HD; Crucial MX500 250GB SSD

Could it be an issue with the motherboard? But I don't seem to have an issue re-installing fresh windows... It just always keeps going non-responsive afterwards.
Ran Memtes86 to check RAM and it came out okay.
SSD Issue?

I'm at a loss here and I don't know what to check now. Any advice?

 

[onespeedbiker]

Yes this could be a bad GPU. Also, occasionally you run into a conflict between the onboard graphics and a discrete GPU, so you may have disable your onboard graphics. Have you tried running the onboard graphics?

 

[geo3kim]

Yes this could be a bad GPU. Also, occasionally you run into a conflict between the onboard graphics and a discrete GPU, so you may have disable your onboard graphics. Have you tried running the onboard graphics?

I don't believe there is onboard graphics with my motherboard and the Ryzen CPU. I don't see any options to turn on and off onboard graphics in the bios menus.

 

[onespeedbiker]

My bad I was reading the specs for your MB. Just in case check the Device Manager to see what graphics drivers are being used. Do you have access to another GPU that you can try?

 

[geo3kim]

My bad I was reading the specs for your MB. Just in case check the Device Manager to see what graphics drivers are being used. Do you have access to another GPU that you can try?

I unfortunately do not. I'll pick up a new graphic card tomorrow to see if that fixes things again. Thanks for all the advice! I think i'm getting close to tackling the issue.

 

[geo3kim]

Update: I was able to grab a crappy GTX 745 from my work desktop computer and put that in instead of the 1650 super I bought. I was able to load up and install the latest nvidia graphics driver without a problem.

Does this pretty much confirm that the graphics card is the issue and it needs to be replaced?

 

[geo3kim]

okay. WTF.

Update #2. Picked up a gigabyte gtx 1650 super from the store this time and put that on. Same thing happened as the MSI gtx 1650 super, the computer crashes and goes unresponsive in the middle of the Nvidia driver installation. Thought maybe this driver version is buggy so downloaded a previous version and still have same issue.

Could this new Gigabyte graphics card also be dead? What is going on here. The crappy GTX 745 from my work computer worked fine in this new PC and driver installed no problem. so I'm guessing it's not a motherboard or pcie slot issue?

Should I go with an AMD card and avoid nvidia drivers? motheboard?

What should I try next, let me know what you think guys.

 

[geo3kim]

Final update:

It looks like it was an issue with a bad motherboard. Once I replaced it with a better motherboard, my computer booted and was able to successfully update nvidia graphic driver without the screen turning off and computer going unresponsive the middle of the installation.

Just in case anyone is having this issue and can't find a solution. I found dozens of posts where people were having the same issue as me but nobody followed up and posted what they did to fix it. It was frustrating to see what they did in the end. Did they fix it? return it?

So there you go. In my case, it was the bad mobo. I went through replacing the PSU, graphics card, RAM. Pretty much had tried everything but the motherboard and hard drive at this point

 

[NachoDaddy]

Thank you for posting your final solution. I have a similar problem, but im getting blue screens instead. Hopefully a new mobo fixes the problem.