Question New PC and Router - File Transfers to NAS Now Slower

[THRobinson]

Last month I replaced my TPLink AC1200 (5yrs old and WiFi died) with a TP Link AX3000, set up as an access point.

2 days ago, I replaced my 4th gen i7 with a new 7900x I built with an MSI B650 Tomahawk board with a 2.5GB ethernet connection. Also now running Win11 not Win10.

I have a WD MyCloud EX2 NAS, and everything connects with CAT6 ethernet. Only the phone/tablets use WiFi in the house, everything else is CAT6 ethernet. As well, my PC, TPLink and NAS are all beside one another... not split apart between the AP and ISP router, they're wired to the same box.

Before the upgrade, when transferring from the PC to the NAS, I was hitting 60-80MB/s.

After the upgrade, I was expecting the same speed since it can't go any faster than the 1GB ethernet port on the router or NAS, but only hitting around 24MB/s.

Any thoughts? With nothing else downloading or streaming... should I not be pushing 80-100MB/s?

 

[bill001g]

Almost has to be a software thing on the pc.

From what I understand you have your pc and the NAS both plugged into the lan port on ax3000.

These ports act as a simple switch. You technically could unplug the AP from the main router and they would still work...at least for a while until the IP addresses expire.

This is about as simple as you can get. There is the rare chance you are getting errors on a ethernet cable but I that would be extremely unlikely.

Not sure the best way to test this since NAS have very little in diagnostic ability. If you have another pc you could plug into the same switch that would let you test between the pc using a number of different methods.

 

[THRobinson]

Almost has to be a software thing on the pc.

From what I understand you have your pc and the NAS both plugged into the lan port on ax3000.

These ports act as a simple switch. You technically could unplug the AP from the main router and they would still work...at least for a while until the IP addresses expire.

This is about as simple as you can get. There is the rare chance you are getting errors on a ethernet cable but I that would be extremely unlikely.

Not sure the best way to test this since NAS have very little in diagnostic ability. If you have another pc you could plug into the same switch that would let you test between the pc using a number of different methods.

I'm thinking software as well.

Everything else is fine. Downloading files, I max out at around 11-12MBps which is what my speed from the ISP is so, no problems there. OOKLA Speed test, PING=2ms, download and upload both around 105Mbps.

Win11, new PC so obviously new install for that, ran all updates. After seeing the issue I also grabbed the newest driver I could find for the ethernet and ran that to see if helped.

Sadly, old PC is not an option since dismantled it to use a few parts for the new one... hard drive is now a storage drive, and using the video card temporarily until Boxing Week... figured hold off on that, get Xmas shopping outta the way, then maybe find a decent deal after Xmas all over and done.

Windows firewall? sharing? issue maybe?

Maybe the files? I know sometimes bigger files are slower than smaller but, files are about the same as what I've been using all this time.

The fact that the OOKLA internet speed tests are working fine makes me think that the hardware is working at least.

 

[THRobinson]

Anyone? Any ideas? Settings to test or change?

 

[kanewolf]

Anyone? Any ideas? Settings to test or change?

Do you have jumbo frames enabled everywhere ?
2.5GE adapters have been flaky. Verify the driver is up to date.
Your router is advertised to "Minimize Lag for All Devices and Applications" That may mean it has some form of QOS (quality of service) enabled by default. QOS can limit transfers to provide bandwidth for other traffic. You should look into that.

 

[THRobinson]

Jumbo Frames? can't say I know what that is, will have to Google it. and I'll check the QOS. Thanks... driving me nuts, when you upgrade your PC and router, and it's slower...

 

[kanewolf]

Jumbo Frames? can't say I know what that is, will have to Google it. and I'll check the QOS. Thanks... driving me nuts, when you upgrade your PC and router, and it's slower...

Never make two changes at a time. Because you can't identify the cause....

 

[THRobinson]

So, Jumbo Frames was disabled by default, and the AX3000 looks like the QOS was removed... maybe because setup as an access point it no longer appears as an option?

Updated the drivers with drivers directly from Realtek, rebooted... no changes.

 

[Ralston18]

@THRobinson

On your computer run "ipconfg /all" (without quotes) via the Command Prompt.

You should be able to copy and paste the full results herein.

 

[Ralston18]

@THRobinson

Received your PM with the requested "ipconfig /all" results. Per your request, I will not post the results here.

For the most part there is nothing in "ipconfig /all" that you need to be concerned about with regards to being publicly presented. Especially the somewhat misunderstood "Private IP addresses".

Exceptions being that your name (enough to peronally identify you) is shown in "Host Name". Another concern might be your network's name if that should happen to appear.

Some people worry about MAC (Physicall Addresses). However MACs can be and are being reused. MACs are useful in that the address can be used to identify manufacturers and products.

For example:

https://macvendors.com/

Not always helpful but can serve as a way of determing make and model information for network devices. MACs can be wrong or spoofed which in itself may help discover more about any given device with a MAC. Networked or not.

= = = =

FYI:

https://www.lifewire.com/what-is-an-ip-address-2625920

https://www.lifewire.com/what-is-a-public-ip-address-2625974

What you do not want to reveal is your public IP address. Easily found via googling "What is my IP".

= = = =

"ipconfig /all" is a basic tool for network troubleshooting. However it cannot be used alone as the information does not address the whole of the network. But "ipconfig /all" is a good starting point.

Here is what I noted via the ipconfig results that you PM'd me.

The PC is using a wired (Ethernet) connection. No wireless adapters are enabled on the source host computer . Only one network adapter: either wired or wirelesss should be enabled on any given host. There are some exceptions but I do not see that being applicable with respect to the posted problem.

Is the PC's Ethernet adapter Speed and Duplex set to Auto? "Ipconfig" does not show that information - however, if Speed and Duplex are not set correctly then problems occur.

The network router is the 192.168.1.1 IP address that is commonly used by many small networks including my own. Network subnet mask also being the normal expected 255.255.255.0

The PC is using the DHCP IP network address of 192.168.1.83 provided by the router. That address can and does change.

IP address lease time is only 24 hours. Not a technical problem per se. However, if you have admin rights to the router increase the lease time to at least a week if possible.

Disable IPv6. Problematic for many computers/networks.

Change the DNS Server from 192.168.1.1 (your router) to Google's 8.8.8.8. and 8.8.4.4 - there are other DNS server choices that can be made.

Is the NAS in question using DHCP or has the NAS been assigned a Static IP address? The NAS should have a Static IP address and that address should be reserved for the NAS (via the NAS's MAC) and not used by or available to any other network devices.

Lots for you to look at and consider. Do so and see what you can find and learn.

Then, if you feel comfortable doing so, update and post the "ipconfig /all" (with some redaction if you wish), the host name could be redacted to XXXXXX-PC as an example. And should be if that is relevant to your member name in full or in part.

Posting the "ipconfig /all" results will keep everyone following this thread "in the loop" and someone may spot something else of interest or concern. Or some error of omission or commission on my part.....

= = = =

Reading back:

Also you have both a router and an Access Point - correct?

You replaced a TPLink AC1200 with a TPLink AX3000 as an Access point.

What is now the router? How are router and access point connected?

Overall, something like this (feel free to edit and correct) with ----> indicating ethernet connections:

ISP === coax, DSL, fiber ===> Modem ----->[WAN port]Router [LAN ports]

LAN Ports ----> to PC, NAS, Access Point

Access Point ~~~ wireless ~~~> wireless network devices.

Access Point and NAS having Static IP addresses - correct?