Question New PC "Freezing"

[fendersyros]

Hi all

I have the following NEW pc

Intel Core i3-9100f
Asrock B365M-HDV
1xRAM 8GB DDR4 @2400MHz
NVIDIA 1030 2GB
PSU 500W
SSD WD BLUE 250 100% HEALTH

New installation, first time Windows 10 Pro, system freezes, either on idle status or while pushing it.
I've changed 3 different SSD's, and all the other parts with brand new equipment, except motherboard and cpu.
The problem is still here. I've downloaded drivers from constractor's sites, and with driver booster software. Nothing, nothing, nothing.
I've sent the system to my supplier, they tested it with BurnIn Software for 4 hours, and it was clear. No freezing!!!!

Please your help!!!

 

[rgd1101]

latest bios?
test in safe mode?
make and model of the psu?

 

[fendersyros]

latest bios?
test in safe mode?
make and model of the psu?

Yes latest bios 4.20
Not tested in safe mode
PSU model Force500w and Powertech550w

 

[fendersyros]

I finally found a workarround, but not the source of the problem. I disabled the driver of graphics driver, and it works with Windows 10's default driver (Driver for Microsoft display adapter). The crazy thing about this is that I have checked 3 different graphics card, all brand new, all with NVidia chipset, with the new and older drivers from it's manufacturers. Also, the BurnIn Test software ran 3 times, more than 4 hours eacht ime, without any problem WITH the original driver.

In total I've used:

3 ssd's (1 old, 2 new)
2 PSU
2 RAM
3 GPU

I believe that the problem is on motherboard... unfortunatelly, my supplier does not recognize the problem

 

[rgd1101]

can't find any review on those 2 psu. are they any good?

 

[fendersyros]

can't find any review on those 2 psu. are they any good?

The psu's are ok, brand new, i've sold this brand more than 100, and in better configurations... i strongly believe it's motherboard issue...