[SOLVED] New PC has become ridiculously slow and choppy after brief stress test

[mesi123]

Hey guys, below are my specs for a new system that I built:
https://uk.pcpartpicker.com/list/nwyq29

So first couple of days, I had an M.2 there that was overheating into near 70 degrees bc it was located under the GPU. I removed it and installed windows onto the 120GB SSD. Ok so first couple days I got a few different BSODs while playing CSGO and I assumed it was just the M.2 overheating. Then I got another couple of them yesterday and did some research and they said it might be either RAM or driver related. All drivers are up to date now so maybe it is the RAM. I run a couple of stress tests with Memtest86 and below were the results:

https://imgur.com/a/VyGjYta

Now the computer has gone to being extremely slow and constantly freezes. Opening task manager with nothing else running freezes the computer for a solid few seconds and it shows CPU usage as like 50-70% with barely anything running. CSGO meanwhile is unplayable because the character wont even go in a straight line without mini freezes.

BIOS is updated, overclocking isnt enabled, running Windows 10 activated. I tried setting the ram to a different speed but it didnt help. And putting it back to 3200, it is still just as extremely slow and it feels like the processor is only one core or something. Temperatures all seem to be fine. What could be the cause ? This is irritating me to much that I dont know what to do. Thank you

Update 1: So After writing this on just one tab of chrome running and hardwareinfo in the background, I closed chrome and saw that HWinfo says at some point all 12 threads of the cpu were used more than 90% and a few cores at 100 ! This is ridiculous.

 

[kerberos_20]

reset cmos, dont touch anything in bios other than saving default values

 

[Supahos]

If you have an error on memtest, your windows install is probably corrupt as is everything else on your drive. Until you get your memory situation figured out you're probably stuck

 

[mesi123]

What memory situation do you mean? Is the ram incompatible? I could reinstall windows but all these problems just started happening after the BSODs and the stress test. All items were bought brand news

 

[Supahos]

Did memtest show errors, those pics are a bit fuzzy for me but if they did you have a bad stick of memory and need to fix that, and reinstall Windows afterwards

You should be able to run it all day long and have zero errors

 

[kerberos_20]

memtest should be reporting 0 errors
if u have any, it means your RAM is not stable
when u reset cmos, RAM should go to its default clock (2133/2400mhz) with jedec timings (kindaa slowpoke)
run memtest then
if u get no errors, RAM is healthy which means you XMP profile is not compatible with your mainboard and u cannot use it
install new windows to make sure your OS wasnt corrupted while you were using unstable RAM settings

oce u do that, see how performance will go
in case you want to overclock your ram, u cant use XMP profile, u will need to tinker with ram settings manually, just make sure harddrive is disconneccted during ram testing until u get it stable under overclock

 

[mesi123]

It was memtest that showed them. I have just reset the BIOS but the shit show continues....

 

[Supahos]

Then you need to replace your ram, should be under warranty as gskill has a lifetime warranty on their ram

 

[mesi123]

I have just noticed that taskbar icons don't show up and if I left click on taskbar or desktop, some parts of the menu just remain stuck on the desktop and won't go away, for example there's a tiny box there that says "Refresh". Starting to regret going AMD.

 

[mesi123]

I could replace the RAM but they could say "oh you should have bought the ryzen optimised version as the one you bought isn't on the QVL list" or something like that though I read online that it is just a marketing gimmick and the rams are just the same.

 

[Supahos]

They are all the same. It's not a ryzen problem you just got a bum stick

 

[mesi123]

I see. I read about the warranty and RMA and G. Skill says I am responsible for shipping and insuring the item. That would mean a little bit of shipping costs I guess.

Well now that I recall, when I first plugged in the Rams, both were lighting up but only one stick was working. I swapped the places and both seemed to work OK until I was gaming for a few hours and got a few different BSODs. They first said it was MEMORY MANAGEMENT issue and then later some driver fault etc. Thanks everyone

 

[kerberos_20]

jedec settings should work on any board/cpu, if it doesnt work, return it
xmp on other hand can be intel or amd optimised

 

[mesi123]

I am using an Asus board and I've just read that DOCP is like the XMP equivalent that Asus uses for AMD chips. I do have DOCP in the Bios but I didn't want to deal with it. And as for the JEDEC, I don't know really, is that the auto speed that always goes at 2133?

 

[Supahos]

All major ram brands mid grade and above ram will work equally well on Intel and ryzen currently. There's nothing special needed anymore. You simply got a stick with something messed up, return them

 

[mesi123]

Alright guys, I'm resetting windows now to see if it helps. If not, I guess it is RMA time, didn't expect to be disappointed like this in that brand but oh well..

 

[Supahos]

If the ram has errors no software can fix your problem.

 

[mesi123]

Why do I have a feeling that it is the cpu that's the culprit and not the ram. Idk though, my AMD experience has been terrible.

 

[Supahos]

Nothing you've stated has anything to do with AMD. 1) most m2 ssds thermal throttle unless airflow is amazing inside a case. Then you got bad ram and that's somehow and related too.

 

[mesi123]

Well I'm not on the said M.2 anymore as I've gotten rid of it. So it's just a regular 120 GB ssd now doesn't get too hot. In the error codes I posted, it says "UEFI Firmware Error: Could not start CPU 7 and 9"

 

[mesi123]

Also task manager says 20-40% of CPU is being used when pretty much nothing is running. How is half of it being used if it has 6 cores and 12 threads?

 

[Supahos]

Probably because of a jacked up windows install due to faulty ram writing things wrong

 

[kerberos_20]

if u have this kind of error in metest, then your uefi firmware has bug
disable SMT in uefi, run test again

 

[mesi123]

Hardware info says that 2 of the cores hit a max of 5.15 Ghz. With the rest hitting 4.9 Ghz, on a Ryzen 2600. I don't even have any overclocking on. What's going on?

 

[Supahos]

Nothing they're just notorious for reading ryzen wrong.

Use ryzen master for all temp and speed checks