[SOLVED] New PC Turns On But No Display Output

[joho_]

I recently built a PC for just general use and when turning it on, everything turns on, (cpu fan turns on, gpu fans also turn on, and case fans start spinning). However, I don't get a video output.

These are the things that I have done to troubleshoot and have checked:

1: reseated RAM sticks and cleaned them (tried each one of them separately, made sure they were in the right slots)
2: made sure my monitor was working with another device (input was on HDMI, monitor was powered on)
3: made sure HDMI cable was plugged into GPU and not mobo
4: reseated GPU
5: made sure all cables were plugged in (front panel, gpu, cpu (fan), SSD sata and power cable, and case fans)

My motherboard has EZ Debug Lights, and when turning on the pc, each one lights up for about 1 second and then turns off; none of them stay on.

Here are my specs:

CPU: Ryzen 3 2200g
GPU: Radeon RX 570
RAM: 8gb DDR4 (don't know the exact speed)
PSU: 500w EVGA 80+ Bronze
MOBO: MSI B450M Bazooka MAX WiFi

Thank you for any help!

 

[LazerTechX]

Try removing the GPU and use the onboard graphics, if that doesn't work you probably have a dead something(Motherboard/RAM)

 

[joho_]

Try removing the GPU and use the onboard graphics, if that doesn't work you probably have a dead something(Motherboard/RAM)

Okay, I will try that. However, my motherboard turns on, as it shows the EZ Debug LED. Also, if the RAM is dead, wouldn't the debug lights on the mobo say so?

Thanks!

 

[LazerTechX]

Okay, I will try that. However, my motherboard turns on, as it shows the EZ Debug LED. Also, if the RAM is dead, wouldn't the debug lights on the mobo say so?

Thanks!

From my years of building and fixing PCs, I've seen weirder stuff happen. Some motherboards will light up correctly even if they are dead/damaged, or if they have speakers, wont beep at all even if the RAM is dead. So your best bet is trying them out. I'd try that one first, if it wont POST, try 1 stick and change slots every attempt, then use the 2nd stick and change slots every attempt too. Also Ryzen takes a hot minute to first POST so wait a few.

 

[joho_]

From my years of building and fixing PCs, I've seen weirder stuff happen. Some motherboards will light up correctly even if they are dead/damaged, or if they have speakers, wont beep at all even if the RAM is dead. So your best bet is trying them out. I'd try that one first, if it wont POST, try 1 stick and change slots every attempt, then use the 2nd stick and change slots every attempt too. Also Ryzen takes a hot minute to first POST so wait a few.

So I took the GPU out and plugged the HDMI cable into the motherboard instead to use onboard graphics, and it booted into Windows just fine. I then decided to re-install the GPU, and this time it worked fine as well. However, I am now getting a BSOD (IRQL_not_less_or_equal), and yes, my drivers are all up to date and installed. The only driver that isn't installed is the chipset driver, because after the first BSOD, I'm afraid that while installing the driver, the PC will crash, and I don't know if that will affect anything. Do you have any advice on this? Thank you 😀

 

[DSzymborski]

Full, fresh install of Windows?

 

[joho_]

Full, fresh install of Windows?

I actually forgot to mention this in the original post, but I actually installed Windows on the SSD but had to swap motherboards because apparently, it wasn't compatible with 2000 series CPU's, even though it could boot into Windows (it would BSOD though). So I bought a new mobo and it's the one I'm using right now. I didn't install any motherboard-specific drivers though, so would that still cause BSODS?

 

[DSzymborski]

I actually forgot to mention this in the original post, but I actually installed Windows on the SSD but had to swap motherboards because apparently, it wasn't compatible with 2000 series CPU's, even though it could boot into Windows (it would BSOD though). So I bought a new mobo and it's the one I'm using right now. I didn't install any motherboard-specific drivers though, so would that still cause BSODS?

New motherboard means a full, new installation. Windows is not designed to be a modular OS. It tries to compensate when people skip steps, but it doesn't always work, and when problems are occurring, it's necessary to remedy the situation when corners were cut.

 

[joho_]

New motherboard means a full, new installation. Windows is not designed to be a modular OS. It tries to compensate when people skip steps, but it doesn't always work, and when problems are occurring, it's necessary to remedy the situation when corners were cut.

The thing is I'm really scared of re-installing Windows. When I installed it on the first motherboard, it kept blue-screening, and only after 5 attempts would it finally work, but while in Windows, I would still get constant BSODS. With this installation I'm only getting one type of BSOD (so far), so is there a chance I could just get away with fixing it and not having to re-install?

 

[LazerTechX]

I actually forgot to mention this in the original post, but I actually installed Windows on the SSD but had to swap motherboards because apparently, it wasn't compatible with 2000 series CPU's, even though it could boot into Windows (it would BSOD though). So I bought a new mobo and it's the one I'm using right now. I didn't install any motherboard-specific drivers though, so would that still cause BSODS?

On MSI's website, its stated that it does support Ryzen from 1st gen so it will support your 2200G. But yes, since you did change your motherboard, I strongly suggest reinstalling windows since drivers are different.

And is your RAM single or dual channel? and if its dual channel, is it the same kit? Sometimes RAM incompatibility spits out that code.

 

[joho_]

Yes, my RAM is dual channel (2 x 4GB) and they are both the exact same "model" or whatever. Later tonight I will do some simple tasks to see if there are still BSODS and update you on that. Thanks!

 

[dorsai]

Without chipset drivers the system is not initializing properly.

If you need to use the integrated GPU to install Windows again then you should do that and work on figuring out whats up with your add in GPU once Windows is fully installed including the chipset drivers.

 

[joho_]

Without chipset drivers the system is not initializing properly.

If you need to use the integrated GPU to install Windows again then you should do that and work on figuring out whats up with your add in GPU once Windows is fully installed including the chipset drivers.

The problem is that the PC blue screens while installing Windows, and if installing Windows doesn't even work, I'm back to square one. :|

 

[DSzymborski]

The problem is that the PC blue screens while installing Windows, and if installing Windows doesn't even work, I'm back to square one. :|

Has to be done. Avoiding doing something that's a basic part of PC use -- installing a proper OS -- because you previously had a problem installing Windows another time isn't a solution.

 

[joho_]

Okay so it has been pretty much 1 week and no blue screens so far and everything seems to be going fine without a new Windows installation (hopefully I'm not jinxing it). Thank you for your help and advice!