New Ram causing my desktop USB ports to no longer work?

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lugojoel213

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Feb 13, 2018
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I went to a micro center and check with someone there to help me get some new ram for my pc. I showed him my specs and he grabbed be and 8gb 1600 DDR3 ram for my desktop 4gbx2, when I put them into the two open open slots my desktop turned on but now my usb slots and the hdmi slots no longer detect everything so my mouse keyboard or monitor aren’t working. Does anyone know what’s going on. I check a few other threads with similar issues and nothing they suggested worked. G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1866 Memory, this is the older ram I still have inside my pc. They are different from the other ones but he said they should still work. Also my pc has it on the bios set to auto for the speed and voltage.
 

lugojoel213

Prominent
Feb 13, 2018
2
0
510
Never mind. This is going to be too much trouble and I don’t have the time I’m just going to buy the same ram I have already and hope that works out or get a friend that knows more to help me when they are not busy.
 
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