New RAM, computer hangs at BIOS loading screen

Bloomfield920

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Mar 11, 2015
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So I recently bought some RAM to upgrade my computer, and as the title suggests, it doesn't work. It's 2x4GB of Kingston HyperX Fury DDR3-1866. I took out the old memory, 2x2GB DDR3-1066 of an unknown brand, and inserted the new sticks into the same slots as the old memory.

When I tried to boot the computer, it froze at the BIOS loading screen. The loading bar was filled in about a quarter way, and it didn't move for at least 10 minutes. I restarted the PC a few times but it kept freezing at the same point.

I tried putting the RAM in different slots but got the same result each time. I then tried booting with only one stick of RAM, and it made it past the BIOS loading screen but froze while starting Windows. I had to force shut it down after waiting about 10 minutes.

The RAM probably wasn't going to work and I didn't want to risk damaging my computer, so I stuck the old memory back in and booted the computer. It passed the BIOS screen and entered startup repair, probably because the computer unexpectedly froze/was shut down.

Luckily for me, Windows had automatically created a restore point which saved my files. If it wasn't for that I'd be screwed. The PC seemed to freeze again at the blue Windows logo, but I waited about 5 minutes and it proceeded to boot the OS. It was working fine and I had all my files at the state they were in a few days ago.

So, I am wondering what caused this to happen and what I can do to prevent it from happening again. I returned the memory yesterday but I still need 8GB, so I am looking for a set that won't break my PC. Here are the specs:

Intel Core i5-650
Dell 054KM3(?) LGA1156 motherboard
2x2GB DDR3-1066 RAM
Asus GeForce GTX 750 Ti 2GD5
Seagate Barracuda 1TB 7200RPM HDD
EVGA 600B 600W Bronze PSU
Cooler Master N200 MATX Case

Thanks for reading, and if needed I will try to provide further information. :)

 
Solution


In theory it "should" underclock it. In theory a lot of things "should" work. When dealing with OEMs like Dell its best to play it safe and go with exact specs.
Sounds like either you got bad memory or your motherboard couldn't handle the faster than accepted speeds the new memory had. You're motherboard supports a max of 16GB of DDR3-1333 memory so look for something in that range.
Basic value RAM, CAS 9, will run you in the low $40's
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231424&cm_re=DDR3-1333-_-20-231-424-_-Product

Something with a shinier heatsink (cuz really thats all they're good for) still running at CAS 9 will run you upper $40s
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231426&cm_re=DDR3-1333-_-20-231-426-_-Product

Something with a shiny heatsink and CAS7 will run you low $50s
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231440&cm_re=DDR3-1333-_-20-231-440-_-Product

These "should" work. You're using a Dell so I have no idea what OEM they went with for your RAM, but G.Skill seems to be pretty easy on the boards to use.
 
I read somewhere that the computer automatically underclocks the memory if it's faster than the maximum supported speed, so I assumed the high-speed RAM would work. It was the only 8GB kit in stock where I was buying from, but otherwise I probably would have bought cheaper, slower RAM. I'm in Canada so parts are more expensive here, too.

Thank you for the replies, I will see if I can get some slower memory.
 


But OEM motherboards do strange things at times....
 


In theory it "should" underclock it. In theory a lot of things "should" work. When dealing with OEMs like Dell its best to play it safe and go with exact specs.
 
Solution