Question New ryzen 7 5700x not working

[gurthy]

just bought a new ryzen 5 5700x for my setup and I had already updated the bios to I think version 5302 to prepair. When in bios it is on the latest version so updating was successful but when using my new cpu the ram light is yellow and my screen is black. I put the old cpu back in and it works fine so im not sure why the new one isn't working. Any help would be much appriciated

 

[gurthy]

just bought a new ryzen 5 5700x for my setup and I had already updated the bios to I think version 5302 to prepair. When in bios it is on the latest version so updating was successful but when using my new cpu the ram light is yellow and my screen is black. I put the old cpu back in and it works fine so im not sure why the new one isn't working. Any help would be much appriciated

 

[punkncat]

Put the old CPU in. Boot to BIOS and reset CMOS. Power down, put in the new CPU and see if it will boot, then go back in and turn on XMP and such as you desire.

 

[gurthy]

Put the old CPU in. Boot to BIOS and reset CMOS. Power down, put in the new CPU and see if it will boot, then go back in and turn on XMP and such as you desire.

I reset the cmos(could tell it reset because the date was changed in bios) and put my new cpu back in but still have the same issue, yellow light and black screen.

 

[punkncat]

List your current components please.

 

[gurthy]

List your current components please.

Gtx 1660ti
asus rog strix b450-f gaming motherboard
16gb ddr4 3600mhz corsair vengeance
650w corsair psu
246gb m.2
2tb hdd
And ryzen 5 2600x / 7 5700x

 

[punkncat]

I don't specifically see any issue in regard to your BIOS version. The 5700X should have been good from 4801 and up. I don't see any notes for the BIOS that specifically say you have to update to it prior to any later versions.

Do you have any friends or shops around that could use hardware they have on hand to verify the 5700X works for them?

 

[gurthy]

I don't specifically see any issue in regard to your BIOS version. The 5700X should have been good from 4801 and up. I don't see any notes for the BIOS that specifically say you have to update to it prior to any later versions.

Do you have any friends or shops around that could use hardware they have on hand to verify the 5700X works for them?

Just tried it with my sisters pc and it didn't boot and the screen stayed black. Does this mean I got a dud?

 

[punkncat]

It would appear that may be the case. Glad you had another board to try with.

 

[gurthy]

It would appear that may be the case. Glad you had another board to try with.

Will go and get a replacement, thank you for your help! )