Question Poor performance of GPU, flickering, stuttering and screen-tearing ?

[gusttavin]

Good evening everyone, I hope you can help me.

3 years ago my config was an asus prime h510m-e, 1x8 ddr4 2400mhz, sata ssd, rx 550, i3-10100f and a generic thrones 500w source, this config being simple was much smoother some games, fixed fps without dropping.

The problem started after I decided to upgrade. I bought a rtx 3060 eagle gigabyte and a 600w gamemax gs source. From then on I started to notice that the games were no longer the same. I felt a lot of stuttering and flickering on the screen, even outside of games the pc screen would become distorted or shake, fps would drop, high frametime. I thought it could be a bottleneck so I upgraded the pc more, bought an nvme ssd and it didn't solve it. Then I changed to a b760m aorus elite, 1x16 ddr4 3600mhz and i5-12400f and even so the game was horrible and with shaking on the screen.

I've done everything; formatted the PC, ran antivirus, cleaned the PC, turned off and on vsync or gsync on the monitor and nothing. The PC basically only got good rarely. Out of nowhere the GPU performance was great but always with the problem. Then I saw reports that the GS600W Gamemax power supply was bad so I went there and changed it to an ASock Challenger 650W Bronze. The first 2 days with this power supply were wonderful, without any FPS drop and now the problem came back again and the last piece that really needs to be changed is the GPU.

Oh and the temperatures of the entire PC are normal, especially the CPU and GPU, I honestly don't know what to do anymore, one thing that always happens on the PC, even though I've formatted it several times is that the PC screen gets bugged when I minimize any program on the PC, as if it takes a long time to appear on the screen. I don't know how to explain it. I'll leave prints here of the quick stress test, my GPU is with power limitation, minimum clock under stress should reach around 1875+ and the GPU Voltage should reach its minimum 1,200v.

Drivers completely updated, I've even changed the power cable and monitor and nothing has solved it, when I enter games the GPU clock drops to 210MHz to 350MHz, when the FPS drops the memory clock also drops a lot, I've already changed the thermal paste and thermal pads of the GPU.

Current PC Config
RTX 3060 Eagle Gigabyte 12GB
i5-12400F
B760M Aorus Elite
1x16 DDR4 3600MHz Redragon
NVME SSD
ASRock Challenger 650W Bronze Power Supply

 

[gusttavin]

Here it shows the ones that are installed: drive

 

[GearUp]

Yes, it was through the website itself that I installed the motherboard drivers instead of their application, what I meant is that with this new updated chipset driver when I downloaded it from the website and tried to install it on the PC, it simply did not install at all, the only way was through the Gigabyte program gcc

When not connected to the internet you should be able to install the downloaded Windows by clicking it. Connect to the internet when required for the browser. I disconnect when finished for any newer driver installations by simply clicking the driver. Nearly any modern program will notify you when a connection is needed. If GCC is required, you should do a clean install, but I doubt it.

 

[gusttavin]

When not connected to the internet you should be able to install the downloaded Windows by clicking it. Connect to the internet when required for the browser. I disconnect when finished for any newer driver installations by simply clicking the driver. Nearly any modern program will notify you when a connection is needed. If GCC is required, you should do a clean install, but I doubt it.

That's exactly what I did. I downloaded all the motherboard drivers, turned off the internet, uninstalled the old motherboard drivers with RAPR, restarted the PC, and tried installing these drivers. It really didn't work. The Gigabyte loading screen even started to appear, but that was it, and then it disappeared, not installing the chipset drivers.

I'll record a video doing this.

 

[gusttavin]

When not connected to the internet you should be able to install the downloaded Windows by clicking it. Connect to the internet when required for the browser. I disconnect when finished for any newer driver installations by simply clicking the driver. Nearly any modern program will notify you when a connection is needed. If GCC is required, you should do a clean install, but I doubt it.

I made a video about not installing the drivers, but I still think it might be a CPU and GPU issue, since they started all this, and my games get really bad with FPS drops when there's a lot of movement.

Video here:

View: https://youtu.be/I5HrTq_xs7w

 

[gusttavin]

I tried a few more things. I opened Windows Verifier and asked it to check all Windows drivers. I restarted the PC and it went to the Windows repair screen. After that, I entered Safe Mode and disabled Verifier. I went to Device Manager to check all the drivers that had exclamation marks, meaning problems. These were Intel Dynamic, Intel iCLS, Intel Management Engine, NVIDIA High Definition, Realtek Audio, Microsoft Hyper-V, Microsoft GS, headphones, microphone, and generic PnP monitor. Only these were having problems. After that, I went to Event Manager and there were several errors with the same code: error: 1084, event ID: 10005.

I restarted Windows to return to normal mode. After that, I noticed the mouse was still freezing. Then I went to the website and downloaded the Intel INF driver and Intel Management. When the Intel INF driver was installed, I noticed that the CPU GHz went back to what should be normal. It fluctuates between 3.9 and 4.4 ghz and this with the cpu being between 10 and 15% used at the time of installing these drivers, but incredibly it returns to normal reaching only 3.9 ghz and with the driver still not installing on the pc.

error:

https://imgur.com/a/ryfdFIN

View: https://imgur.com/a/ryfdFIN


driver photo1:

https://imgur.com/a/s5km4aF

View: https://imgur.com/a/s5km4aF


driver photo2:

https://imgur.com/a/oaPvNcQ

View: https://imgur.com/a/oaPvNcQ


driver photo3:

https://imgur.com/a/DjYIPOC

View: https://imgur.com/a/DjYIPOC

 

[GearUp]

That's exactly what I did. I downloaded all the motherboard drivers, turned off the internet, uninstalled the old motherboard drivers with RAPR, restarted the PC, and tried installing these drivers. It really didn't work. The Gigabyte loading screen even started to appear, but that was it, and then it disappeared, not installing the chipset drivers.

I'll record a video doing this.

The yellow bangs confirm you need a cleaner install since fundamentals like management engine should never show that. This sounds worse than Windows 7 when the best installs had stopped working for some aspects of OS programs like security. Without a better install I would suggest moving to Windows 11. I run versions 23 and 24 on different systems with no more issues than I ever had with 10. Your repair approach is not the same as backing up, even folders on a second drive to be disconnected, dowloading new drivers to an external drive and formatting a C drive during install. I use only the most basic windows structure, for some programming approaches. You may have more useless partitions than expected. Malware could be involved but unless you want to track down the real issue your thorough efforts are better directed elsewhere. I use a 650 watt power supply with my RTX4060 but it runs more efficiently than most and I do very little gaming. The new 29" monitor displays 2560x1080 resolution for text. Good luck.

 

[gusttavin]

The yellow bangs confirm you need a cleaner install since fundamentals like management engine should never show that. This sounds worse than Windows 7 when the best installs had stopped working for some aspects of OS programs like security. Without a better install I would suggest moving to Windows 11. I run versions 23 and 24 on different systems with no more issues than I ever had with 10. Your repair approach is not the same as backing up, even folders on a second drive to be disconnected, dowloading new drivers to an external drive and formatting a C drive during install. I use only the most basic windows structure, for some programming approaches. You may have more useless partitions than expected. Malware could be involved but unless you want to track down the real issue your thorough efforts are better directed elsewhere. I use a 650 watt power supply with my RTX4060 but it runs more efficiently than most and I do very little gaming. The new 29" monitor displays 2560x1080 resolution for text. Good luck.

Let's go, I'll tell you what I did now. I decided to download Windows 11. I went to Google and downloaded the installation tool there, instead of Windows Update. After starting Windows 11, the update already updated some things, but I think only the GPU driver and some of the chipset. Until then, I noticed the CPU reaching 4.3 GHz without doing anything on the PC, something that before only reached 3.9 GHz. I opened a game that I like on Google and I clearly saw the difference in the game, even the more vivid colors. I noticed that the mouse problem improved a bit, but I still noticed it crashing a bit. What I did was download the chipset drivers from Gigabyte's own website, and apparently it doesn't install, at least that's what I think. I opened the emulator to test FreeFire and noticed that the CPU usage is very high and the GPU's low. I soon thought it was the drivers. I went and updated the GPU drivers to the latest version from the website itself. Nvidia, after restarting the PC, I realized that even doing this didn't help. The CPU is still using more than the GPU, and the mouse has gotten much worse. It keeps crashing more now. I made a video and I'll leave the link below. I noticed that when I go to the emulator settings, it crashes. This didn't happen in Windows 10. I'll leave the Windows event log here as well, showing the emulator crashing.

I'll also leave a screenshot of the Device Manager showing some components with a yellow symbol and an exclamation mark, meaning there's a problem.

Video link:

View: https://youtu.be/VTxgeOa-mRg


Emulator event log link:

https://imgur.com/a/7NGI73e

View: https://imgur.com/a/7NGI73e


I saw that there are more different Windows log errors, so I'll share all the errors here:

https://imgur.com/a/GUFZo4Y

View: https://imgur.com/a/GUFZo4Y


Components with problems before and after installing the drivers:

https://imgur.com/a/dOIruyP

View: https://imgur.com/a/dOIruyP

 

[Third-Eye]

So have you tried swapping the RX 550 back in to this PC during all of your testing? If you had no issues before the upgrade to the RTX 3060, it seems like a good idea to actually test another GPU by now.

 

[gusttavin]

So have you tried swapping the RX 550 back in to this PC during all of your testing? If you had no issues before the upgrade to the RTX 3060, it seems like a good idea to actually test another GPU by now.

I did the following test today: I uninstalled the RTX drivers with DDU, turned off the PC, removed the card, and put in the RX 550 4GB. After that, I turned on the PC, downloaded the GPU drivers, and restarted the PC again. When it turned on, I went to Freefire and started recording. I noticed a very low FPS. Obviously, you can't expect much from the RX 550 these days, and even with the low FPS, I saw the game faster when I turn the game's movement screen. Even with low FPS, playing Freefire, I didn't notice the mouse freezing, but when I exit the game, the mouse starts to freeze.

After that, I uninstalled the AMD drivers with DDU, turned off the PC, switched to the RTX 3060, turned it on, installed the drivers, and restarted. I opened FreeFire. FPS is much better, but with both the RX 550 and the RTX 3060, I still notice a significant drop in FPS, seemingly a bottleneck. But maybe it's not the GPU, since the RX 550 works fine on my wife's PC. The issue with the mouse with the RTX 3060 is the following: both in-game and out, the mouse keeps crashing and experiencing high CPU usage, even though the GPU should be using more of it. I'm saying this clearly because on my wife's PC, the GPU uses more of it than the CPU, so it really seems like this problem is my problem, lol.

Well, I don't know what else to do because I've been replacing parts of the PC, starting with NVME, then RAM, motherboard, CPU, and finally the power supply.

I'll leave the videos I recorded of each GPU below.

RTX 3060 video:

View: https://youtu.be/oMMcoh1W0VM


RX 550 4GB video:

View: https://youtu.be/24co4pg0gNU


And I'm sorry for insisting on this so much, but I'm really tired of this problem. I've been having it for 3 or 4 years and paid a lot for the PC, because I live in Brazil, so this setup is quite expensive here.

 

[Third-Eye]

Ok so, two things to try.

First, use your wireless mouse without the manufacturer software since you don't or shouldn't need it to use the mouse.

Second, use a different wired or wireless mouse during testing, and do not install any manufacturer software for it.


If none of that helps, one other thing I can suggest is getting the Microsoft media creation tool directly from the Microsoft support page, and a known good USB thumb drive or a new one, and use the media creation tool to make a new clean Windows 11 installer to the USB drive. Install Windows 11 on your current SSD after deleting all partitions, assuming you don't have any important files on it (also remove or disconnect all other drives), or on a new SSD, either a SATA or NVMe. It doesn't matter what SSD type you use, since performance wont change much for what you're testing and playing.

I'll link the US support page for the Windows 11 media creation tool since I have no idea what it would be for whatever region you're in. https://support.microsoft.com/en-us...8c02-206f-aa6f-40c3b507420d#id0ejd=windows_11

 

[gusttavin]

Okay, let's go. I uninstalled the mouse software. So far, it hasn't crashed, but it's still having problems. I know this because when I try to fast-tune in a game, it seems like the mouse is like a high M/S, I can't explain it.

I have my old wired mouse; it works perfectly on my PC. I borrowed my wife's wireless mouse, and she also has the same problem on her PC. On hers, both mice work fine.

I'll do that, use a flash drive to install Windows 11 from the link you provided, and I'll disconnect my other hard drive.

 

[gusttavin]

Ok, então, duas coisas para tentar.

Primeiro, use seu mouse sem fio sem o software do fabricante, pois você não precisa ou não deveria precisar dele para usar o mouse.

Segundo, use um mouse com ou sem fio diferente durante o teste e não instale nenhum software do fabricante.


Se nada disso ajudar, outra sugestão que posso dar é obter a ferramenta de criação de mídia da Microsoft diretamente da página de suporte da Microsoft, um pendrive USB em boas condições ou um novo, e usar a ferramenta para criar um novo instalador limpo do Windows 11 no pendrive. Instale o Windows 11 no seu SSD atual após excluir todas as partições, supondo que você não tenha nenhum arquivo importante nele (remova ou desconecte também todas as outras unidades), ou em um novo SSD, seja SATA ou NVMe. Não importa o tipo de SSD que você usa, pois o desempenho não mudará muito para o que você está testando e reproduzindo.

Vou deixar o link da página de suporte dos EUA para a ferramenta de criação de mídia do Windows 11, já que não tenho ideia de como seria para qualquer região em que você esteja. https://support.microsoft.com/en-us...8c02-206f-aa6f-40c3b507420d#id0ejd=windows_11

Before installing here, I left the game and the mouse got worse, it started to freeze again, apparently it affects it more when the PC is idle

 

[gusttavin]

Ok so, two things to try.

First, use your wireless mouse without the manufacturer software since you don't or shouldn't need it to use the mouse.

Second, use a different wired or wireless mouse during testing, and do not install any manufacturer software for it.


If none of that helps, one other thing I can suggest is getting the Microsoft media creation tool directly from the Microsoft support page, and a known good USB thumb drive or a new one, and use the media creation tool to make a new clean Windows 11 installer to the USB drive. Install Windows 11 on your current SSD after deleting all partitions, assuming you don't have any important files on it (also remove or disconnect all other drives), or on a new SSD, either a SATA or NVMe. It doesn't matter what SSD type you use, since performance wont change much for what you're testing and playing.

I'll link the US support page for the Windows 11 media creation tool since I have no idea what it would be for whatever region you're in. https://support.microsoft.com/en-us...8c02-206f-aa6f-40c3b507420d#id0ejd=windows_11

I installed Windows 11 from scratch as you told me. I downloaded the Windows 11 installation onto a USB drive from the link, installed it on my PC, used the update to update the drivers, went to the Nvidia website and downloaded my GPU driver, and went to the motherboard website and managed to download the chipset drivers from their own website this time. I restarted my PC, everything was up to date and working fine. I went to play, and the FPS is still very bad. It's almost like the screen starts shaking, but it's not quite screen tearing. The mouse still stutters a bit in-game, and outside of the game it gets a little worse. I don't know what else to do🙁

I think I've done almost everything; this problem is really bothering me.

 

[GearUp]

It can be difficult to find the correct drivers with all of the variations. I had an Aorus Elite that bricked along with the RAM (directions were in Chinese). Since I could not be certain of the cause I bought the Aorus Elite AX from a more reputable supplier and the same RAM. I wonder if my next system will be preassembled even though I've been doing this for over 20 years. PC World discussed Chap GPT-5 in Copilot which requires more than 16 GB VRAM which would be a long wait for me. I don't need bluetooth and Wi-Fi but the AX version is a better deal.

 

[GearUp]

What I should have said was that I can now use 2560x1440 resolution on a 27" monitor while the comparable 25" was poor for text. I do have a 2560x1080 29" monitor. There are still issues in Microsoft Jigsaw due to frequent dragging of pieces where the screen frame must reposition. That along with prolonged presses is what causes erratic mouse behavior that may persist for a while. Shorter moves avoid the issue and may be the purpose of the tray. I didn't have any issues with Civilization 7. Toms Guide now has a complementary article about GPT-4 compared with GPT-5. My online test allowed that setting but my question was simpler and fast for any setting with my 8 GB VRAM.