New Ryzen build-- very poor performance?

[sbriscoe13]

I just built a new (almost top of the line) PC. Ryzen 1700x, gtx 1070, 32gb ram, etc...

Put it together, fire it up, everything seems ok. Go to use some programs like Davinci Resolve, lightroom, photoshop... and the performance is WORSE than my 4 year old intel. Its quite noticeable. I run some benchmarks and they are brutal. This cpu should do about 1500+ on cinebencz, but I get 917. In open GL would be 110 or so, I can't crack 70. Same thing when I did some 3dmark tests.. clearly something is wrong.

I was able to get my ram up to 2400 and OC'd the CPU to 3700... well, my scores actually went down a few points and those programs still perform very poor.

What am I missing? BIOS shows CPU at 3700, RAM at 2400 speed. Cool temps, seems stable & fine. But performance is a joke.

Please any help? I dont know what else to do but return everything and go back to Intel. But I was so excited to have 8 cores. But video editing is worse than my 4 core 3 year old Intel.

 

[CountMike]

Brand new W10 installation ? Latest BIOS and drivers ? You should also visit your MB manufacturers and AMD sites for latest drivers. "amd-chipset-drivers-software-17.10rcp22-apr17" latest from AMD. In windows, check also your Power Plan and it's Advanced settings, put everything on max and see what happens.

 

[sbriscoe13]

Brand new W10 installation ? Latest BIOS and drivers ? You should also visit your MB manufacturers and AMD sites for latest drivers. "amd-chipset-drivers-software-17.10rcp22-apr17" latest from AMD. In windows, check also your Power Plan and it's Advanced settings, put everything on max and see what happens.

Thanks for the reply... YES to all of those questions. All drivers from the manf websites, new win10 on a new drive. Tried AMD new power plan and tried the max performance plan... no difference. Still stuck in the 900s on cinebencz score, while everyone else seems to get 1500.

I think it has to be something with the motherboard because my CPU score, my GPU score and even my ssd score (slow write speed) are all poor.

 

[Supahos]

Have you ensured windows is trying to run CPU at 3700/16 threads? Just because bios tells it to doesn't mean its actually running there

 

[st3v30]

Try this, seams like not all cores are active in windows.
https://www.youtube.com/watch?v=luGZC-5DeQA
Also High Performance power plan is best one for Ryzen.

 

[sbriscoe13]

SOLVED!! - wow, what a nightmare this has been. The newest BIOS version was somehow keeping my CPU at 2200 --even though BIOS and windows showed 3.7. I noticed some benchmarks were reporting that speed but others were not?

Well, I just rolled back my BIOS to an older version (ver. 12 instead of the newest v.14) and just like magic it all works now!

New cinebench score is 1526!, CPU-Z score jumped from 2700 to 4250.

All is now well in the world. Lesson learned-- dont let MSI update install the newest BIOS for you. Thank you to everyone who supplied answers. Next I am going to check if Windows is using all my cores.


**yes, all cores working.

To clarify: Original bios had these problems (poor performance), v. 1.0 I think. So that is why I updated BIOS and took the new one, and problems continued. It is rolling back to a BIOS somewhere in the mid of these (ver. 1.2) that did the trick

 

[st3v30]

Nice to hear,enjoy your new build now and in future wait with BIOS updates.
Ryzen is still new platform so it is normal that there are some bugs and hiccups, it will get better over time just like a Wine.