New Sapphire R9 290X Tri-X 8GB overheats system

[Master-Bates]

I ordered this http://www.newegg.com/Product/Product.aspx?Item=N82E16814202144 A Sapphire AMD Radeon R9 290X Tri-X 8GB graphics card for my system. I used to have an HSI IceQ X2 7870 2GB which ran at startup around 38 degrees Celsius and would shut down the computer around 55-60. Now my new 290X runs usually around 44-46 degrees Celsius on average (846-900 rpm) with 37 degrees Celsius being it's lowest (on fan speeds of 60%, about 3022 rpm) Since this card runs a lot hotter than my old 7870, now I can't even play any newer games anymore! I can't play Dying Light for more than 5 minutes (even on lowest settings), GTA 5, or Far Cry 4. I got this card so I could play these games at high-ultra settings but my computer can't keep up with it's higher temperatures. I should have known better but I really wanted the card and I thought it wouldn't always produce high-temperatures on my games, but it does. On Dying Light it shuts off around 64 degrees Celsius and every single time it shuts off... the top of the case is hot to the touch. The bottom of the case isn't very hot and there's very little heat in the front upper and bottom part of the case where the HDD is. I think that the heat is going up from the graphics card to the top of the case and heating the cpu and quite possibly the memory (because the memory is right next to the CPU, which are both directly above the 290X). For GTA 5 it also shuts off earlier on 55 degrees Celsius probably due to some problem with the application, that game sometimes lets me play long and sometimes shuts off right away. I hear that this card can reach temperatures up to 80-90+ degrees Celsius and long story short, I need something that can keep up with 80-90+ degrees Celsius. My case fans are 1 140mm in the rear and 2 120mm's in the front. Would adding a couple more 120's to the case and a Cooler-Master Hyper 212 EVO solve the overheating problem and keep up with the 80-90+ Celsius temperatures or would I need a new case? I'm also wondering if the Hyper 212 EVO would even fit in the motherboard because of the pipes under the cooler. The chipset is also directly under the processor and cooling fan so I don't know if the tubes would fit above the chipset or if the chipset would block the way. I would like to avoid liquid-cooling if possible and i'm on a budget so I can't afford a new motherboard at the moment but can for a cooling fan, extra case fans, and a new case if necessary. (Make sure you view my photos of the inside of my computer in the links) http://s1298.photobucket.com/user/Kyles3DWorks/library/Computer?sort=3&page=1

I bought this card from Newegg to improve the performance and quality of my games, and i'm extremely disappointed that now I can't even play my favorite games with my expensive $360 investment, and I can't return it now either so I have no choice but to buy more crap in order to cool it down.

My specs are: AMD FX-8350 Black Edition, Zalman CPU cooler (don't know which model, but as you can see it's nothing great) http://s1298.photobucket.com/user/Kyles3DWorks/library/Computer?sort=3&page=1 , Sapphire AMD Radeon R9 290X Tri-X 8GB (formerly an HIS IceQ X2 AMD Radeon 7870 2GB), Corsair CX750M 750 watt PSU, Asus M5A97 LE R2.0 970-chipset motherboard, A-Data 8GB (4x2) DDR3 memory, Toshiba 2TB SATA-III 7200 rpm HDD, and a CFI boreallight full-tower case.

 

[Suztera]

Have you tried the card in another pc?
Have you tried taking on the side panel and have a fan blowing air into the case from the side?
You aren't running an overclock on your cpu? The voltage seems rather high for a stock FX 8350.
The Asus M5A97 LE R2.0 is not a particular good motherboard to place a FX 83** cpu on. There is no vrm heatsinks so for the cpu cooler it is best to get a top down blowing cpu cooler so at least there is air to cool it.
Judging from the 3Dmark results, your cpu is gong over 70C which is bad for FX cpus. You want them under 62C.

 

[coozie7]

You shouldn't be getting problems with the graphics card at those temperatures, my R9 290 TRI-X OC normally hits 75C or more under gaming loads and hasn't missed a beat yet.
Try: Download and install HWInfo then use it to check the CPU and chipset temperatures, as I said above, the graphics card is running well within its normal temperature range, so it may be a CPU overheating issue.
I can't see clearly if the case has a vent at the bottom for the PSU intake, if it does, turn the power supply the other way up so it takes its cooling air from underneath the case, this will stop it from robbing the GPU/CPU coolers of cool air from the front intake fan/s.
That case has good fan options and the R9 290 Tri-X likes plenty of cool air! From the specs I've seen it already has a big 140mm rear fan for exhaust, options for three top mounted fans and it can handle twin front fans, consider adding a pair of high flow 120mm front fans for intake and maybe adding a cheap fan controller like the Sythe Kaze master II to keep the noise within reason.

 

[buzznut]

This is a fairly common problem with the 290X, it has to do with how the card dynamically changes clock speed and voltages. Here's a forum post that helped me greatly:

http://www.tomshardware.com/answers/id-2033153/explain-works-290-black-screen-fix.html

I did all these things, ultimately I bumped up the PCI express voltage on my mobo to achieve stability. Its not a temp issue necessarily.

 

[Master-Bates]

You shouldn't be getting problems with the graphics card at those temperatures, my R9 290 TRI-X OC normally hits 75C or more under gaming loads and hasn't missed a beat yet.
Try: Download and install HWInfo then use it to check the CPU and chipset temperatures, as I said above, the graphics card is running well within its normal temperature range, so it may be a CPU overheating issue.
I can't see clearly if the case has a vent at the bottom for the PSU intake, if it does, turn the power supply the other way up so it takes its cooling air from underneath the case, this will stop it from robbing the GPU/CPU coolers of cool air from the front intake fan/s.
That case has good fan options and the R9 290 Tri-X likes plenty of cool air! From the specs I've seen it already has a big 140mm rear fan for exhaust, options for three top mounted fans and it can handle twin front fans, consider adding a pair of high flow 120mm front fans for intake and maybe adding a cheap fan controller like the Sythe Kaze master II to keep the noise within reason.

Hello, thanks for answering it's good to know someone on this thread has a Tri-X. Have you ever turned up the PCI x16 express voltage on your motherboard for your 290X and do you ever need to force constant voltage? Like I said it's always hot to the touch when it shuts off, but I also think it's a CPU-overheating problem. I have no idea though if the Hyper 212 EVO will actually be that much better than the Zalman because the fan on the Hyper 212 EVO doesn't appear to blow directly on the processor. What do you have for a cpu and cpu cooling-fan? And for case fans, exactly where should they be put in the case? I do actually see vents at the bottom of my case but I don't know if that would really do any good. I especially need to know about the voltage part. P.S. My problem isn't solved, I accidentally clicked on "best solution" and now I can't get rid of it!

 

[Master-Bates]

This is a fairly common problem with the 290X, it has to do with how the card dynamically changes clock speed and voltages. Here's a forum post that helped me greatly:

http://www.tomshardware.com/answers/id-2033153/explain-works-290-black-screen-fix.html

I did all these things, ultimately I bumped up the PCI express voltage on my mobo to achieve stability. Its not a temp issue necessarily.

How do you turn up the PCI express voltage and what do you set it to?

 

[Master-Bates]

Have you tried the card in another pc?
Have you tried taking on the side panel and have a fan blowing air into the case from the side?
You aren't running an overclock on your cpu? The voltage seems rather high for a stock FX 8350.
The Asus M5A97 LE R2.0 is not a particular good motherboard to place a FX 83** cpu on. There is no vrm heatsinks so for the cpu cooler it is best to get a top down blowing cpu cooler so at least there is air to cool it.
Judging from the 3Dmark results, your cpu is gong over 70C which is bad for FX cpus. You want them under 62C.

It's not supposed to be overclocked, I never fiddled with any CPU overclocking before and I don't want to. I agree that my motherboard isn't the best but it's all I got and right now I can't afford nothing significantly better. About my CPU temperature, would getting a Hyper 212 EVO solve the heat problem if I also got some more case fans?

 

[coozie7]

I've deselected the best reply, the thread is back!
Like I said, no problems with my R9 290, all stock, all stock BIOS settings.
Check the CPU temperatures, maybe the cooler isn't seated correctly.
The PCI-E voltages will be somewhere in the BIOS settings-if they can be changed-but exactly where will depend on the exact BIOS so it's time to dig out the manual and have a read.
Also check the power leads to the graphics card are fully seated and you've used the correct 6 and 8 pin plugs.

 

[Master-Bates]

I've deselected the best reply, the thread is back!
Like I said, no problems with my R9 290, all stock, all stock BIOS settings.
Check the CPU temperatures, maybe the cooler isn't seated correctly.
The PCI-E voltages will be somewhere in the BIOS settings-if they can be changed-but exactly where will depend on the exact BIOS so it's time to dig out the manual and have a read.
Also check the power leads to the graphics card are fully seated and you've used the correct 6 and 8 pin plugs.

Ah, perhaps it doesn't have enough power? I took the side off and noticed that the cable we used to plug it in had 2 6+2 pin connectors attached to eachother that both plugged into the GPU, and it only plugged into one 8-pin socket on the PSU, so the 8-pin on the bottom was empty. Because both 6+2 pin connectors (that plug into the graphics card) are attached to only one cable that plugs into only one 8-pin socket on the PSU, does that mean my graphics card doesn't have enough power because the two 6+2 pins only plug into one 8-pin socket on the power supply? Or do both 8-pin slots on the graphics card get enough power from that one 8-pin socket? Since my motherboard is missing the VRM heatsinks, should I have some added to my motherboard? If overheating is the problem (primarily the CPU), besides upgrading to a Hyper 212 EVO, would getting VRM heatsinks also prevent my computer overheating or would the heatsinks be completely unnecessary?

 

[vulcangrey]

the temperature really shouldn't be the issue, unless you have set something up in the Bios or the Motherboard software to alarm and shut down above a certain temp?

I have two XFX R9 290's in Crossfire, and they both run at 94C when gaming with the fans allowed to go up to 100% speed, the GPU's are designed to run up to , and stay at 94C. Mine never throttle, they are always at 947MHz core, and 1250MHz Vram. Inside my full tower case, the chips on the motherboard, near the outlet for the R9 290's were getting hot (up to 57C or so), and the ASUS software was setting off an alarm (I have a Z77 Sabertooth BTW), so I added a fan on the side of the case to pull air out.

The only time my R9 290's have crashed the PC was when I allowed them a small overclock in the Catalyst Control Center.... Once I removed that, all has been fine.

Btw, I'm running at 7680x1440 and the games I play use all 4GB of Vram, 10% of the cars in Crossfire, and ~100% of my CPU at all times. No problem.

MY power supply is an EVGA SuperNOVA 850 G2 80+ GOLD.