New SSD failing

[strewart]

Hi all, I bought a new Corsair Force 3 120GB SSD about 3 weeks ago and installed it in my computer. I have 3 other old HDDs as well, and made the SSD the C drive with a fresh install of windows. In the last week or so, every day or two the screen will go fuzzy for a second or so, sometimes a buzz is heard, then the computer crashes and restarts. Upon restarting, the SSD is no longer recognised so one of the other HDDs loads. To get back to the SSD, I just need to turn the PC off for a few seconds and upon restart it loads normally again.

First thing I did was open up my case and check cables. Nothing seems loose or dodgy, the SSD was mounted pretty much directly on top of one of the other drives so I moved it so there is more of a gap. There is plenty of airflow over them as I have an NZXT Phantom case. My power supply is about 750-800W so it should be sufficient. I can't see why it would crash.

It sometimes happens while under strain, like me watching videos on media player, but also sometimes I get up in the morning and it has crashed while it was sitting idle overnight.

I downloaded Aeo3 HD SMART lite to diagnose, it claims the SSD is running at 128C while the others are at 25-30C, so running very hot. I'm not sure I believe the 128C value though since it reports that as soon as the PC is turned on after it has been off for a while as well.

Any ideas on what could be wrong and how to fix it?

 

[RetiredChief]

I5-750 SSD FM25S2S-120GBP2 current = 30 C, Min = 30C, max = 30 C.
These look reasonable, But I do not think they are correct. System has been on all day and I would expect that there would at least be 1-2C diff between min/max. Smart is enabled in bios - SSD aways use to fail until last SSD firmware updat and last Bios update. will follow up to see if it ever deviates from 30 C

I5-2500k w/2 agility III. = 128 and smart is enabled.

Jit stated "most" and I think that is probably correct.
However the point is if SSD is showing 128 C - ignore it.

 

[darkguset]

The best way to find out would be to pay a visit at the SSD manufacturer's web page. Perhaps a new firmware and/or tool can help you with the device's SMART data.

 

[strewart]

Alright I think I have it sorted completely now. When I plugged my other HDDs back in, the computer got BSOD before reaching windows again, did not like the AHCI settings. However, it seems the bios changed the boot order to boot from one of the other HDDs when I reconnected them. I've now set it back to the SSD, all seems to work fine.

So the overall solution; remove the secondary HDDs, switch to AHCI mode (not combined), boot windows to install drivers and retart, update firmware and restart, reconnect other HDDs and check the boot sequence.

Not too worried about the 128 oC, I didn't believe that number anyway since it shows up with it even when the PC is cold.

I'm not sure yet if the crashing has stopped since it was random, but between switching to AHCI and updating firmware it should have fixed it. Thank you very much to everyone who has posted in the thread for all the help!

 

[jitpublisher]

Not true. You need to enable SMART in order to get readings from any HD, not just the SSDs.

I recently purchased a Patriot Pyro and the SMART reporting seems to be legit with temps hovering in the 35oC area.

The SMART option would be in the BIOS.

I said MOST SSD's don't have temp sensors, this is a fact. Just because you may have bought one of the few that does, and I'll have to check up and see if yours actually does, does not mean the OP's has one. If it is reading 128c, it doesn't have a sensor.

 

[darkguset]

I said MOST SSD's don't have temp sensors, this is a fact. Just because you may have bought one of the few that does, and I'll have to check up and see if yours actually does, does not mean the OP's has one. If it is reading 128c, it doesn't have a sensor.

1) I agree that most SSDs do not have SMART sensors (yet). I misread your post (I apologise) and thought you said all SSDs.

2) When I said not true, I meant that is not the case with most not ALL SSDs, so you misunderstood my post. The fact that mine does have SMART support, does not mean that they all do.

3) No need to check my specs for SMART support, I have already checked and it does, but thank you for the offer.

4) The fact that it does not read it right, it does not necessarily mean that it does not have one. It could very easily mean that the application that he is using is not reading the correct information, or the firmware on the SSD is buggy, not providing the correct information. You can argue all you want about this, but it is a fact.

Thank you, good day!

 

[jitpublisher]

1) I agree that most SSDs do not have SMART sensors (yet). I misread your post (I apologise) and thought you said all SSDs.

2) When I said not true, I meant that is not the case with most not ALL SSDs, so you misunderstood my post. The fact that mine does have SMART support, does not mean that they all do.

3) No need to check my specs for SMART support, I have already checked and it does, but thank you for the offer.

4) The fact that it does not read it right, it does not necessarily mean that it does not have one. It could very easily mean that the application that he is using is not reading the correct information, or the firmware on the SSD is buggy, not providing the correct information. You can argue all you want about this, but it is a fact.

Thank you, good day!

Thank you kindly for straightening out our apparent misunderstandings, you have a good day too!