Question New system won't display. Did I mess up the CPU socket and CPU

Nov 6, 2024
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Hi all. As the title says I am building a new system (first one in 6 years).

Using a ASUS TUF Gaming Z790-Plus motherboard with Intel I9 processor. When I power up it passes the ASUS CPU part of the boot, but shows fault but shows VGA and Boot faults. According to ASUS site this may be a CPU issue. When I pull CPU, it looks fine, but the socket looks strange with shiny flat spots as shown in the picture. Did the pins somehow get missed up? If so, what is the course of action, replace MB and processor? Also, if this the issue how do I avoid it in the future?

Thanks!
------------ updated with better link and info --------------------
https://photos.app.goo.gl/mCw7iK3nqWEdZ3ZA8

CPU: Intel i9
CPU cooler: Noctua NH-D15
Motherboard: Asus TUF Gaming Z790-Plus
Ram: 64GB
SSD/HDD: 2-Crucial T700 2 TB
GPU: Asus TUF Gaming 4090
PSU: Corsair HX1200i
Chassis: Silent Base 802
 
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Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

When I pull CPU, it looks fine, but the socket looks strange with shiny flat spots as shown in the picture.
Your link doesn't work for me.

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
 
Looks like some socket pins are damaged.
It is all too easy to do.
If you had to smoosh the chip around to get it seated, you damaged pins.
One needs to drop it in cleanly.
Such damage is considered as user error, not a valid RMA.
You can perhaps use a needle to bend the pins back into position.
Otherwise, you can send the motherboard in for repair or buy a replacement.
The cpu is not likely to be damaged.