New WD blue won't show up.

[heavenlee]

I recently bought a new Western Digital Blue to incorporate to my SSD and prior existing HDD all SATA. Whilst trying to format it to a drive letter, the formatting kept failing. No matter what it would not format properly even if i deleted the current volume and tried to reformat again. I followed a guide that said i may have to partition it to equal parts since i have a 500 gb HDD installed already. I split it into two drives from 1 TB to 500 GB each. After i restarted my computer, I can't boot up as I am stuck in the windows loading screen for windows 10.

I followed another thread that said do a memory recovery. This now lets me see the two local disks that i created. However, I cannot access disk management. This occurred earlier when i tried to boot my computer then connect my hard drive after it was logged in. Disk management is stuck at connecting to virtual disk service. In the "my computer" bar at the top for "this pc" the bar is constantly green and cannot finish loading. I have tried to right click the drives and format them but the dialogue for formatting does not appear.

Since I could now see the hard drives on my computer i tried going into CMD and formatting through that. Whenever i type in diskpart, CMD gives me some information about windows then blinks and does not allow me to type anymore after that.

Any ideas?

 

[SuperSoph_WD]

Welcome to the TH community, @heavenlee!

I'm sorry to hear about your issues with the WD Blue HDD. I'm afraid that there might be a big issue with the HDD itself, so I'd recommend attempting to connect it with a different SATA cable and to a different SATA port on the motherboard. If that doesn't help, you should definitely try connecting it to another computer and see if you will manage to properly format it from there.
If the issue persists on both systems, you might want to contact the reseller's or our Customer support and RMA your WD Blue drive.

Keep me posted with the troubleshooting, though.
SuperSoph_WD