Newegg help?

[YankeesPwnMets]

Today, I ordered a PS3 and MLB 11 The Show off of Newegg. I placed the order at 1:42 PM EST, which means 10:42AM PST, well before their 12PM PST deadline. At 1:50PM EST, both products changed from "Processing" to "Charged" At 5Pm EST, I checked the status of the order and the PS3 shipped out (no tracking number yet) from their NJ Warehouse (It's a 40 mile drive from my home in Manhattan), but the game remained at "Charged" status. Now, its 8:50PM EST here in NYC and the game is still at "Charged" and I still don't have a tracking number for the PS3. It's been 7 hours and the game hasn't even been on the "Packaging" step yet

Any Explanations?

It's not that I'm impatient, I'm just wondering how it would take 7 hours to package a PS3 game (UPS Three Day and no rush processing). Finally, I've heard a lot about Newegg giving bogus order status updates? Is this true? I was really hoping for everything to come in one box, but apparently that won't be the case

Also, how long does it take Newegg to give tracking numbers? Or do I need to get to support (which I never enjoy doing)

 

[badge]

I was really hoping for everything to come in one box, but apparently that won't be the case

Paging [strike]Newegg Customer Service [/strike]Santa. Your 'you better not pout Clause' is in question.

 

[ssddx]

i've bought a rather large amount of electronics from newegg and they never screwed up once.

i wouldnt be suprised if the game comes in the same box as the ps3. sometimes the shipping tags don't get updated right if they ship from a very close warehouse.

i've already received items from the NJ warehouse before they were changed to "shipped".

i wouldnt worry about it (unless 3 or more days go by without getting your game) then just give them a chat/call/email.

 

[YankeesPwnMets]

-deleted-

 

[Newegg_Support]

Hello YankeesPwnMets,

If you are currently experiencing any issues with your order, please contact Newegg representative Dianne Segue at 800-390-1119 ext 25045 or email her at dianne.v.segue@newegg.com and she will assist you.

Thank you.
Newegg.com

 

[DelroyMonjo]

I've NEVER had a problem with Newegg shipping. Sometimes they ship games, dvd's and such, by mail..