Newly bought Samsung Evo 860 500GB SSD not recognized in Samsung Magician

[bhavsarshantam]

Received Samsung Evo 860 500GB from Amazon India today.

I've installed Samsung Magician 5.2.1 and then as went on to check my SSD in the software it says:
"This Drive is not supported"

I've registered the product on the Samsung website with the provided serial number on the SSD.

I've initialized the disk from disk management and created a volume too, but nothing helped.
I'm confused whether my product is fake or there is something else that I'm missing.

 

[USAFRet]

Stop and restart Magician.
If that fails, reboot the system and try it again.

 

[karenjoly]

Problem is likely their verification server is down. Just keep refreshing ( circle in top left corner)until it's back up.

 

[bhavsarshantam]

Stop and restart Magician.
If that fails, reboot the system and try it again.

Thanks, but I've tried that already.

 

[bhavsarshantam]

Problem is likely their verification server is down. Just keep refreshing ( circle in top left corner)until it's back up.

I will try today, thanks. Lets see what happens...

 

[bhavsarshantam]

Nothing worked, but I used Samsung Data Migration to copy my C drive over to the SSD and then replaced the HDD in my laptop with the new SSD and holy cow now it got recognized.