Newly built computer freezes at random times

yoghurt131

Reputable
Dec 29, 2014
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4,510
Hello, I got a newly built computer, I already had to RMA My videocard beacuse it was faulty. Now I have some problems again. The computer freezes with no error message, or BSOD. I have to restart it every time.

I already tried reinstalling all the neccesary drivers, even windows itself. (Tried with Windows 7 64Bit, and Windows 8.1 64Bit.)

I read that It's caused by either a bad PSU or a faulty motherboard.
But I sent it back for RMA once beacuse there were some real overheating on the northbridge, but they said it was normal.

How can I be sure of what is causing these freezings?

My computer:
Gigabyte 970A-DS3P MOBO
AMD FX 6300 CPU
FSP Hexa+ 500W PSU
Western Digital 1TB EZEX 64mb HDD
Gigabyte R7 260X OC edition 2GB GPU
2xKingston HyperX Savage 4GB 1866MhZ CL9 RAM
 
I may have found the cause of the problem. In the event log "The driver \Driver\AtiHDAudioService failed to load for the device HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1005\5&1084d83&0&0001."

I've uninstalled every audio related drivers, and the video drivers as well, and then I reinstalled the VGA driver first, with the HDMI driver excluded. Then I installed a newer Audio driver, and plugged out my old microphone.
Now the system runs fine I think, never been able to run it for over an hour, now it did.

Will post again If the freezing system is still going on.
 
The problem is still going on, now not so frequent, the computer could run through 6 hours without a problem. And now it happened again. I still don't know what's happening. No error message in eventlog that can identify this, and no Bluescreen.