Hello everyone
I just recent put together a new pc for my dad. However, I have ran into a problem that causes me a lot of headache. The PC I built keeps shutting down randomly.
When I do “lightweight tasks” like surf around in a browser using Edge, Crome or Firefox and read articles, or use apps like Paint, LibreOffice, Microsoft Photos or simply just viewing the desktop screen, the PC will shut down at random intervals. Sometimes it’s 10 minutes after I have turned the PC on, other times it can be after 3 hours . It has occurred between 18-22 times during the last week. The system never freezes, bluescreens, restarts or shows any symptoms before is shuts down.
However if I do intensive gaming, there are no problems and everything is fine. Over the last couple of days, I have done multiple long sessions of gaming in various games. Like 13,5 hours, 8 hours, 10 hours, 12 hours and 10,5 hours of straight gaming, and at no time had the PC turned off while I was gaming, even though it’s in this timeframe the system is under the biggest workload.
I just can’t wrap my head around why this newly built system is behaving like this.
All the parts I have put in the pc are brand new, out of the box.
Specs:
Motherboard: ASUS TUF GAMING A520M-PLUS WIFI
CPU: AMD Ryzen 5 5600G
Cooler: Wraith Stealth
RAM: G.Skill AEGIS DDR4-3000 C16 DC - 16GB
SSD: Kingston NV1 M.2 NVMe SSD - 1TB
PSU: Inter-Tech Argus RGB-750W CM II
Diskdrive: ASUS DRW-24D5MT - DVD-RW
Cabinet: Fractal Design Focus G Mini
OS: Windows 10 Home edition.
I took the pc to a local computer repair center, where they ran diagnostics for two days. The conclusion from them was that the pc was assembled correctly and none of the hardware showed signs of malfunctioning. They however said that they couldn’t reproduce the problem with the pc shutting down while they were doing tests on the system. Which I find strange because just within 1 hours and 15 minutes after I came home and started using the PC again it continued doing the random shutdowns.
I simply can’t wrap my head around what causes this issue.
Therefore, any advice to solve this issue is highly appreciated
I just recent put together a new pc for my dad. However, I have ran into a problem that causes me a lot of headache. The PC I built keeps shutting down randomly.
When I do “lightweight tasks” like surf around in a browser using Edge, Crome or Firefox and read articles, or use apps like Paint, LibreOffice, Microsoft Photos or simply just viewing the desktop screen, the PC will shut down at random intervals. Sometimes it’s 10 minutes after I have turned the PC on, other times it can be after 3 hours . It has occurred between 18-22 times during the last week. The system never freezes, bluescreens, restarts or shows any symptoms before is shuts down.
However if I do intensive gaming, there are no problems and everything is fine. Over the last couple of days, I have done multiple long sessions of gaming in various games. Like 13,5 hours, 8 hours, 10 hours, 12 hours and 10,5 hours of straight gaming, and at no time had the PC turned off while I was gaming, even though it’s in this timeframe the system is under the biggest workload.
I just can’t wrap my head around why this newly built system is behaving like this.
All the parts I have put in the pc are brand new, out of the box.
Specs:
Motherboard: ASUS TUF GAMING A520M-PLUS WIFI
CPU: AMD Ryzen 5 5600G
Cooler: Wraith Stealth
RAM: G.Skill AEGIS DDR4-3000 C16 DC - 16GB
SSD: Kingston NV1 M.2 NVMe SSD - 1TB
PSU: Inter-Tech Argus RGB-750W CM II
Diskdrive: ASUS DRW-24D5MT - DVD-RW
Cabinet: Fractal Design Focus G Mini
OS: Windows 10 Home edition.
I took the pc to a local computer repair center, where they ran diagnostics for two days. The conclusion from them was that the pc was assembled correctly and none of the hardware showed signs of malfunctioning. They however said that they couldn’t reproduce the problem with the pc shutting down while they were doing tests on the system. Which I find strange because just within 1 hours and 15 minutes after I came home and started using the PC again it continued doing the random shutdowns.
I simply can’t wrap my head around what causes this issue.
Therefore, any advice to solve this issue is highly appreciated