Question No display and keyboard does not work after changing motherboard. Please help.

[Trev112211]

Hi, I recently replaced a faulty motherboard, and ever since I have been unable to get any display from either my GPU or onboard graphics. When I turn my PC on, the fans spin, and my mouse is active, but when I press numlock on my keyboard no lights come on, and there is no display on my monitor.

My monitor and HDMI cable are working, and I have tried reseating the CPU, GPU and RAM. I also tried clearing the CMOS and removing my GPU, trying to work through the onboard graphics with both HDMI and VGA, to no avail.

My system is as follows.:
Motherboard: ARKTEK AK-H110M EG
CPU: Intel Core i5-7400
GPU: EVGA GeForce GTX 1060
RAM: 8GB DDR 4 Kingston Fury HypeX
Power Supply: 500 watt Superchannel S550 LC-8500BTX

Thanks

 

[Ralston18]

ARKTEK AK-H110M EG

This company/link?

https://www.arktekco.com/download/#Intel_H110_VA

Not an exact motherboard model match.

However, I did take a quick look around.

Not sure if the motherboard supports the i5-7400 CPU.

I attempted to look at what I believed to be the User Guide/Manual for the H110_VA.

The link presented a zip file that kept bumping up the download time. I cancelled the download.,

 

[Trev112211]

ARKTEK AK-H110M EG

This company/link?

https://www.arktekco.com/download/#Intel_H110_VA

Not an exact motherboard model match.

However, I did take a quick look around.

Not sure if the motherboard supports the i5-7400 CPU.

I attempted to look at what I believed to be the User Guide/Manual for the H110_VA.

The link presented a zip file that kept bumping up the download time. I cancelled the download.,

Thanks for the reply. This is the exact one I have https://www.arktekco.com/product/intel-h110-mother-board/

 

[Ralston18]

Interesting.

With respect to the i5-7400

https://www.intel.com/content/www/u...essor-6m-cache-up-to-3-50-ghz/compatible.html

and then

https://www.intel.com/content/www/us/en/products/sku/90590/intel-h110-chipset/specifications.html

Compatible products....

"Compatible with" can be applied very broadly. For example, the CPU may fit in the motherboard's socket but that does not necessarily mean that the CPU will work.

Setting aside my general cynicism about such things....



There needs to be some specific statement that the i5-7400 will work.

Details matter.

 

[steveb1976]

that motherboard is crazy.. its specs say it can handle 6th,7th,8th and 9th gen cpus.. on that board.. highly suspicious. but im guessing its a chinese varient..so maybe? but if so it would need a bios update , from them directly as i did not see any part of the sites for bio or cpu listings

 

[Trev112211]

that motherboard is crazy.. its specs say it can handle 6th,7th,8th and 9th gen cpus.. on that board.. highly suspicious. but im guessing its a chinese varient..so maybe? but if so it would need a bios update , from them directly as i did not see any part of the sites for bio or cpu listings

Thanks, I just assumed since it's advertised as a socket 1151 board, it would work the same as my old one. Do you maybe know of a way I can test it?

 

[steveb1976]

this is the only info ive seen about what cpus it takes

[td width="316.811px"]Compatible Products[/td][td width="475.217px"]Core i3 7100, Pentium Dual Core G4560, Skylake Core i5 6500, Lake Core i7 7700[/td]